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Columbia Hyundai

Cincinnati, OH

4.3
1,003 Reviews

10981 Montgomery Road

Cincinnati, OH

45249

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Showing 1,003 reviews

June 01, 2024

Very courteous and friendly personnel. Service was completed in timely. The waiting area very comfortable More

by COOPMARYANNE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
June 01, 2024

Everyone was very friendly and very helpful. Explained what was going on with my car and got me out as fast as they could. More

by JENNI.SIEGEL
Service Price Transparency
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Recommend Dealer
Yes
June 01, 2024

Minus the "free" car wash that wasn't really a "Mike's Car Wash" quality, everything was SUPURB! My 2013 Santa Fe drives better than that new Palisade 2024 loaner! I suggest turning off all the HUD displa More

by JULIA_PILDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

The staff was kind and friendly. Everyone was helpful and my car was taken care of well! More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
May 31, 2024

The service personnel were friendly and welcoming. The service was completed in a timely manner. More

by DLR7212000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
May 31, 2024

Austin has been awesome guiding me through process my oil consumption testing. He has always answered all my questions and is very knowledgeable. More

by CDESSO77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

Lindsay the Genesis service rep is fantastic. I have had no issues with this dealer. Very professional More

by BOBANDCAROL
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Recommend Dealer
Yes
May 29, 2024

Awful experience. Transferred and tossed like a hot potato every time I called. Several miscommunications about timing and pricing. More

by EAELLER
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Workmanship
Service Time
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Recommend Dealer
No
May 25, 2024

I always get great service with a smile when I come here. Often times technicians are not “people “ people, but they are always nice here and explain repairs clearly so that I understand. There’s a dealersh More

by LOSBOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
May 25, 2024

Terrible communication and lack of professionalism from their service department. Was a loyal brand (Genesis and Hyundai) customer having purchaed 3 vehicles from the dealership. This past experience has More

by deotisjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Lampkin
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