
Columbia Hyundai
Cincinnati, OH
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It was my first visit. They were helpful and friendly. The chairs in the waiting room were surprisingly comfortable. I waited for 3 hours which was a little over expected t They were helpful and friendly. The chairs in the waiting room were surprisingly comfortable. I waited for 3 hours which was a little over expected time. More
Being there the first time for service, was not sure how it worked. Everyone was very professional and answered all my questions. Shout out to Lindsey -who was extremely helpful!! Thank you it worked. Everyone was very professional and answered all my questions. Shout out to Lindsey -who was extremely helpful!! Thank you More
Buying my car was a pleasure. Service was OK, seemed a bit slow I made over the phone and the receptionist was less than friendly, However when I spoke with whomever scheduled the Service was OK, seemed a bit slow I made over the phone and the receptionist was less than friendly, However when I spoke with whomever scheduled the appt, she was great! I made an appt and had wait almost 2 hours for an oil change and tire rotation. I was also not informed of pick up and deliver of my vehicle. Hopefully my next service will be better. More
Dealership unable to schedule recall service or rear differential code diagnostics until late July, so I’m going to be driving a brand new Genesis that is constantly dinging at me about the rear differe differential code diagnostics until late July, so I’m going to be driving a brand new Genesis that is constantly dinging at me about the rear differential for the next month and a half. Not pleased, I’ve never had anything remotely similar to this with Lexus over the past 10 years… More
My keep lane assist isn’t working properly. I went twice for them to evaluate it. This first time there were 10 cars ahead of my scheduled appointment so I left. The next time, I left my car ov I went twice for them to evaluate it. This first time there were 10 cars ahead of my scheduled appointment so I left. The next time, I left my car overnight and the expert workers had to leave, so I asked for an oil change. That was the 2 star result More