Columbia Hyundai
Cincinnati, OH
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Usually great service - has dropped off with its expansion. Tech lead was not nice and acted like I wasn’t important. Service manager had to solve my problem. Not enough help is not my problem - m expansion. Tech lead was not nice and acted like I wasn’t important. Service manager had to solve my problem. Not enough help is not my problem - made the appointment I expect to notch service More
If your phone is going to be answered by a robot, and the message states texting is preferred, then by all means please ensure someone is reading and responding to texts. I had multiple texts go unanswered message states texting is preferred, then by all means please ensure someone is reading and responding to texts. I had multiple texts go unanswered and the service department simply left for the night, holding my car overnight unnecessarily because no one could answer my questions about the services performed. More
Excellent service and done very quickly. Very professional and took care of all of my concerns. Columbia Hyundai is the best in town. Very professional and took care of all of my concerns. Columbia Hyundai is the best in town. More
I was having a problem with my 2017 Hyundai Elantra it shook and the oil can light came on, I took it out to Columbia Hyuandai and they said my Vin # was NOT on any recall list, but they could track the shook and the oil can light came on, I took it out to Columbia Hyuandai and they said my Vin # was NOT on any recall list, but they could track the oil if I agreed to a new oil change, though I just had an oil change a week before. It cost me $200 and then I got my car back and on the first drive it did the same thing again. That cost me $800 I am afraid to drive it again and I had it towed twice to the dealer which also paid out of pocket. So now I am in over $1200 and still afraid it is not fixed. Madeline Korb More