Columbia Hyundai

Always take twice as long to do the job than estimated. Took over 3hrs for an oil change and to look at a door handle. Agents at the desk are consistently condescending and annoyed when asked for updated Took over 3hrs for an oil change and to look at a door handle. Agents at the desk are consistently condescending and annoyed when asked for updated timing. Also they were annoyed when explaining that complimentary maintenance does not include air filters or oils changes when the car says it needs them…. Only at specific mileage. This info was never shared when I purchased the vehicle. More

Everything went well and timely. Had recall also installed did not have to wait very long at all. Had recall also installed did not have to wait very long at all. More

The Service Advisor Austin did a great job of explaining my options of service for my new Tucson. my options of service for my new Tucson. More

Although the staff was nice and appreciative of patience, the scheduling and organization of the dealership was not good at all. We made an appointment for an oil change and when we arrived were told they we the scheduling and organization of the dealership was not good at all. We made an appointment for an oil change and when we arrived were told they were running 2 hrs behind, what’s the point of having an appointment of everyone was driving up and getting helped before us (even though they didn’t have an appointment). It felt like a waste of my time. More

The dealership has been. clean. The employees are polite and professional each time that I have been here. clean. The employees are polite and professional each time that I have been here. More

The only dealership that we have purchased four cars in a row from. Always an excellent experience. row from. Always an excellent experience. More

AUSTIN always goes above and beyond to make sure my vehicle is taken care of to get me back on the road fast. Thank you, AUSTIN for always being amazing! I appreciate you! vehicle is taken care of to get me back on the road fast. Thank you, AUSTIN for always being amazing! I appreciate you! More

They took me in on time. Service area was clean. They Serviced my car and were very courteous. Service area was clean. They Serviced my car and were very courteous. More

2018 accent is burning oil a quart every 2 weeks they are doing a oil consumption test trying to say a 1/2 guart of oil is normal in a 1000 miles car is still under warranty and this is NOT normal they don't doing a oil consumption test trying to say a 1/2 guart of oil is normal in a 1000 miles car is still under warranty and this is NOT normal they don't want to fix the problem is what it is More

My service advisor walked me though my service perfectly, and repairs were done under his quoted time. and repairs were done under his quoted time. More