Columbia Hyundai

Great service. Work was completed quickly and they were able to add a hitch I asked for the day before. Work was completed quickly and they were able to add a hitch I asked for the day before. More

I came in and was waited on right away. The gentleman took care of me and explained everything to me. Wanted to make sure I didn't have any questions. The gentleman took care of me and explained everything to me. Wanted to make sure I didn't have any questions. More

Easy in easy out work done on time everyone was very nice will come back will come back More

People are always nice in person, but impossible to get anyone one the phone. i just say 2:45 for an oil change on my Genesis with a total of 3 people in the waiting room (myself included). Whatever they e anyone one the phone. i just say 2:45 for an oil change on my Genesis with a total of 3 people in the waiting room (myself included). Whatever they estimate your wait for oil change or any other service, assume it’s going no to be triple. One time I had to keep a loaner over night for a service they told me would take 3 hours. Customer service is dead at all dealerships, so it shouldn’t surprise anyone. Now that I’m paying for my service, I won’t be going back for anything that isn’t warranty. More

Best genesis dealership I’ve been to. Incredibly nice and helpful people that actually treat me like a human. Other genesis dealerships I’ve been to are absolutely miserable. Incredibly nice and helpful people that actually treat me like a human. Other genesis dealerships I’ve been to are absolutely miserable. More

Geneses service appointment. Did not deal with sales personnel. Josh explained status of new service facility and scheduled improvements to the service experience. . Did not deal with sales personnel. Josh explained status of new service facility and scheduled improvements to the service experience. . More

The dealership is NOT customer friendly. They are all about selling cars for as much as they can. They are all about selling cars for as much as they can. More

Mr Combs was Great, helped me with my new car purchase and gave me exactly what I wanted for my trade. and gave me exactly what I wanted for my trade. More

The car came back and worse shape than I dropped it off. Still waiting for my navigation system to be fixed. I was told last October they would sort the problem out by June 2024 now I’m being told it’s the Still waiting for my navigation system to be fixed. I was told last October they would sort the problem out by June 2024 now I’m being told it’s the end of this year. Totally unacceptable for such an expensive automobile. More

Good customer service in the service department. Everyone was extremely helpful! Thank you for your efficiency Everyone was extremely helpful! Thank you for your efficiency More