
Columbia Hyundai
Cincinnati, OH
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I came in for an oil change, rotate tires and new windshield wipers, and received a statement showing they reviewed a number of items and explained everything passed. windshield wipers, and received a statement showing they reviewed a number of items and explained everything passed. More
Service advisor was excellent, professional and knowledgeable. Genesis as a brand I’m not impressed. I’ve owned many different lux brands MB, BMW, Lexus , Infiniti, Acura, Jaguar and Land Rover. Ge knowledgeable. Genesis as a brand I’m not impressed. I’ve owned many different lux brands MB, BMW, Lexus , Infiniti, Acura, Jaguar and Land Rover. Genesis is at the bottom of the list. No transferable service, took 3 months to get in your system. O loaners, no maintenance, no roadside?? The car is a 2023 with 15k miles and there is no reason for Genesis to pull the maintenance from the car. I dread the thought of owning this car for the next twelve months.. This will be the last Genesis I purchase unless some miracle would occur. The dealership is has more Hyundai's on all levels. It feels like walking into a Toyota dealership certainly not a luxury brand. More
Very courteous! !! I was impressed with the time it took to perform my first maintenance visit. I also received a carwash. I highly recommend them. !! I was impressed with the time it took to perform my first maintenance visit. I also received a carwash. I highly recommend them. More