Columbia Hyundai

They are horrible. Service lies to you and they get it from TYLER. I don’t get treated like a customer. And their phone service is tacky. You know some people text. Lik Service lies to you and they get it from TYLER. I don’t get treated like a customer. And their phone service is tacky. You know some people text. Like the cars thru are going to xxxx in a hand basket. More

Charged $168 to “diagnose” - a term I use loosely - on a fuel gauge float issue that they could not replicate while in for service. Their advice was to replace the fuel gauge float for $530 based on just th fuel gauge float issue that they could not replicate while in for service. Their advice was to replace the fuel gauge float for $530 based on just the experience of one of their service mechanics (not actual testing). While this mechanic may have heard of similar issues and may make solid repair suggestions, I’m not pleased with paying $168 for something that probably took 15 minutes to “diagnose”. Seems like gouging to me. Also, they have the worst time locating your car when you pick it up usually takes 15 minutes or more. More

I came in for an oil change, rotate tires and new windshield wipers, and received a statement showing they reviewed a number of items and explained everything passed. windshield wipers, and received a statement showing they reviewed a number of items and explained everything passed. More

Service advisor was excellent, professional and knowledgeable. Genesis as a brand I’m not impressed. I’ve owned many different lux brands MB, BMW, Lexus , Infiniti, Acura, Jaguar and Land Rover. Ge knowledgeable. Genesis as a brand I’m not impressed. I’ve owned many different lux brands MB, BMW, Lexus , Infiniti, Acura, Jaguar and Land Rover. Genesis is at the bottom of the list. No transferable service, took 3 months to get in your system. O loaners, no maintenance, no roadside?? The car is a 2023 with 15k miles and there is no reason for Genesis to pull the maintenance from the car. I dread the thought of owning this car for the next twelve months.. This will be the last Genesis I purchase unless some miracle would occur. The dealership is has more Hyundai's on all levels. It feels like walking into a Toyota dealership certainly not a luxury brand. More

They took care of my car and were done in the time frame they said. they said. More

Service was not busy, It was easy in, easy out in minimum amount of time. Chuck was courteous and efficient. minimum amount of time. Chuck was courteous and efficient. More

Courteous, knowledgeable, and helpful staff. Nice clean restroom and waiting area. Water and coffee provided Nice clean restroom and waiting area. Water and coffee provided More

Excellent customer service and care, and love the genuine smile’s too. Thanks a lot. genuine smile’s too. Thanks a lot. More

Very accommodating staff. They were polite and knowledgeable. I have always brought my Eqqus there to be serviced. They were polite and knowledgeable. I have always brought my Eqqus there to be serviced. More

Very courteous! !! I was impressed with the time it took to perform my first maintenance visit. I also received a carwash. I highly recommend them. !! I was impressed with the time it took to perform my first maintenance visit. I also received a carwash. I highly recommend them. More