Columbia Hyundai

Prompt service, friendly staff that kept me informed of when my car was almost ready was able to get an appointment quickly before vacation when my car was almost ready was able to get an appointment quickly before vacation More

Did what they said. In and out. Treated very nicely. A pleasant experience. I’ll go back. In and out. Treated very nicely. A pleasant experience. I’ll go back. More

Two calls to ask if I was satisfied with the service (one of which urged me to give 5s when I received this survey) before I even picked my car up. And when I went to pick it up it took them half an hour to of which urged me to give 5s when I received this survey) before I even picked my car up. And when I went to pick it up it took them half an hour to find the keys even though I told at least 3 people in the service dept that I would pick it up after hours on Saturday. More

Always go there for service No matter what they assist me even I don’t have an appointment. Austin is cool guy and it’s manager too me even I don’t have an appointment. Austin is cool guy and it’s manager too More

Hyundai has always been my favorite. Julio made the experience wonderful and effortless, I'll definitely be back for my next car. Julio made the experience wonderful and effortless, I'll definitely be back for my next car. More

Where I bought my car i take it there for all my services. So they can see how it’s been taken care of. services. So they can see how it’s been taken care of. More

Austin's smug attitude, a 160. 00 "diagnostic fee" that may not address an issue, and having to bring my car in for a second time for the same issue barely gloss over why I will not 00 "diagnostic fee" that may not address an issue, and having to bring my car in for a second time for the same issue barely gloss over why I will not return to Columbia. 20 years of loyalty mean nothing. More

I came in for an oil change and was very happy with the service I received from Austin Conte, your Service Advisor-I've been dealing with Austin for quite some time and always enjoy talking to him. Austin service I received from Austin Conte, your Service Advisor-I've been dealing with Austin for quite some time and always enjoy talking to him. Austin is very knowledgeable with cars and I really appreciate him working with me-Austin is a GREAT ASSET to your store. More

First we leased this 2022 Hyundai Kona N line in the year 2021. Second we purchased it in 2024 ! In both cases we were treated professionally and very well. Honestly enjoyed the experience with all year 2021. Second we purchased it in 2024 ! In both cases we were treated professionally and very well. Honestly enjoyed the experience with all representatives of your dealership including the regular checkups from your service department. Thank you Landon Meador and J. D, Dean. Love my car! More

It took a month to get an appointment to replace a recall on a trunk part. When i arrived there, I had to wait and was told that they had to order the part. (What were they doing in the month's wait and why on a trunk part. When i arrived there, I had to wait and was told that they had to order the part. (What were they doing in the month's wait and why don't they have the part????) They said that they would call when the part comes in and I would get a free car wash (everyone gets a car wash). It took 20 more minutes waiting for the car wash.Pretty disgusted. More