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Columbia Hyundai

Cincinnati, OH

4.3
1,003 Reviews

10981 Montgomery Road

Cincinnati, OH

45249

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Showing 1,003 reviews

August 12, 2024

Usually everything is good, but this time it was lacking a little. Had a coupon which was not taken off, had to mention it when paying, sent me back to service desk to adjust. The mileage sticker was not pl More

by RLOJINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
August 11, 2024

Im not sure i would recommend Columbia for service work, you need to improve on communication with the customer More

by upsbearcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
August 09, 2024

Disorganized, doesn’t follow through, always makes mistakes, bad at answering phone, hard to get in touch with More

by KAITLINJENNISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
August 09, 2024

Everyone is always friendly and provides speedy service at Columbia Hyundai. I continue to use your services because I don’t feel taken advantage of like I have at other shops. More

by lingrassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 09, 2024

The outcome of the service was very good. All the issues that brought the vehicle in for service were successfully resolved. The only area needing improvement is communication. I was not i More

by SESMITH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
August 09, 2024

Great service and great people. They treat me well. Easy to work with. Happy there. More

by SID0522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 09, 2024

excellent and good knowledge. clean waiting area had coffee cool drinks free wifi free water wash More

by KSAHAMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland, good word and excellent knowledge
August 09, 2024

The service was quick and easy to book online. The gentleman that helped me was super kind and helpful! More

by SSMOLZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
August 08, 2024

Terrible, uninterested employees. ....Lounge is awful. My car was done, and I had to go out and get it myself More

by JOAN.LAUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
August 08, 2024

They have always done great work on all of my vehicles! No appointment needed for oil changes. More

by GFOSTER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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