
Columbia Hyundai
Cincinnati, OH
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People were very nice and accommodating. The picking up of your vehicle after service is the worst! Extremely disorganized and I waited 25 min to get my car. I understand Genesis is mov The picking up of your vehicle after service is the worst! Extremely disorganized and I waited 25 min to get my car. I understand Genesis is moving to a new location so hopefully this will improve More
Worst customer service ever. Communication is very poor between departments. Nothing is followed through. Definitely not treated as a luxury car dealership. Communication is very poor between departments. Nothing is followed through. Definitely not treated as a luxury car dealership. More
Brought in car to fix squeaking noise. They said it was my axel. Paid for the expensive repair but the squeak was still there. They said it was the steering wheel. Fixed that and the squea They said it was my axel. Paid for the expensive repair but the squeak was still there. They said it was the steering wheel. Fixed that and the squeak was still there. Can't afford to have them try their next guess (ball bearing) so now I still have a squeaking car and am out $2500 More
Usually everything is good, but this time it was lacking a little. Had a coupon which was not taken off, had to mention it when paying, sent me back to service desk to adjust. The mileage sticker was not pl a little. Had a coupon which was not taken off, had to mention it when paying, sent me back to service desk to adjust. The mileage sticker was not placed on windshield for next oil change. More