Columbia Hyundai

Waiting area was clean. People wee helpful and pleasant. Car was vey clean when returned to me. People wee helpful and pleasant. Car was vey clean when returned to me. More

Getting through to personal fir appt was a challenge. Pick up/drop off service was very disappointment - wait was 2.5 mnths Wait appt time was accurately represented. Staff pleasant Pick up/drop off service was very disappointment - wait was 2.5 mnths Wait appt time was accurately represented. Staff pleasant More

The service was great and friendly. They were on time and the car came back very clean. They were on time and the car came back very clean. More

Fran Watson did an excellent job in working with me as some unexpected additional body shop work was found. some unexpected additional body shop work was found. More

Service was completed quicker then expected. The service manager was very helpful in the process. The service manager was very helpful in the process. More

Johnny from the Used Car Department was Professional and made my Experience with Spending That amount of $$$$ Pleasant made my Experience with Spending That amount of $$$$ Pleasant More

People were very nice and accommodating. The picking up of your vehicle after service is the worst! Extremely disorganized and I waited 25 min to get my car. I understand Genesis is mov The picking up of your vehicle after service is the worst! Extremely disorganized and I waited 25 min to get my car. I understand Genesis is moving to a new location so hopefully this will improve More

Worst customer service ever. Communication is very poor between departments. Nothing is followed through. Definitely not treated as a luxury car dealership. Communication is very poor between departments. Nothing is followed through. Definitely not treated as a luxury car dealership. More

Brought in car to fix squeaking noise. They said it was my axel. Paid for the expensive repair but the squeak was still there. They said it was the steering wheel. Fixed that and the squea They said it was my axel. Paid for the expensive repair but the squeak was still there. They said it was the steering wheel. Fixed that and the squeak was still there. Can't afford to have them try their next guess (ball bearing) so now I still have a squeaking car and am out $2500 More

Courteous excellent service. Answered all questions. Would definitely recommend this dealership and their staff for your service needs. Answered all questions. Would definitely recommend this dealership and their staff for your service needs. More