Columbia Honda - Service Center

Odyssey service My Odyssey broke down on my way to Omaha, Nebraska and had to be towed to the dealership. My wife and I were on our way from Virginia to see our new My Odyssey broke down on my way to Omaha, Nebraska and had to be towed to the dealership. My wife and I were on our way from Virginia to see our new great-grandson and the dealership was kind, professional and friendly. As good an experience as I could ask for at the dealership and they were very concerned in getting us back on the road. The repair was to take some time so they gave us a vehicle to drive on to Omaha. Everyone was excellent and T.J. Mitchell our service advisor was excellent. More

TJ is amazing! I've returned to Columbia Honda multiple times, for two reasons: great mechanics and outstanding customer service. In particular, I want to recogniz I've returned to Columbia Honda multiple times, for two reasons: great mechanics and outstanding customer service. In particular, I want to recognize TJ for providing among the best client-focused representatives that I've ever experienced. He attends to every detail and makes customers feel like real people, not just in terms of car to be repaired. Having lived in Columbia for over 20 years, I have had opportunities to visit many competitors and without question, this (and TJ) is the best -- hands down. THANK YOU! More

Stopped at Service Dept - leak in my front tire Even though it was 1-1/2 hrs after the service department closed TJ opened the door for me and proceeded to service my car. He removed a nail from my Even though it was 1-1/2 hrs after the service department closed TJ opened the door for me and proceeded to service my car. He removed a nail from my tire, repaired it within 15 min, and I was on my way. I have dealt with TJ in the past and have always received top-notch service. He goes out of his way to be helpful and genuinely seems to enjoy his job and working with the public. The staff in the service department has always been courteous and helpful working in a timely manner. They are a top-notch crew and deserve all the praise that I can give. More

Quality Service Rep. ; Amazing Service T.J. has been my reason for returning to Columbia Honda over and over again, He has treated me like I was family, and never pushed parts or needless r T.J. has been my reason for returning to Columbia Honda over and over again, He has treated me like I was family, and never pushed parts or needless repairs on me! Great to finally meet someone like this in the car service industry!!! More

T.J.'s amazing customer service! If you want good customer service, go to Columbia Honda and ask for T. J. You won't be disappointed. I had a small problem today that I won't go into If you want good customer service, go to Columbia Honda and ask for T. J. You won't be disappointed. I had a small problem today that I won't go into but after the caring way T. J. handled my situation, I know if I have a major issue, it'll be in good hands! Please give him my thanks for going way above and beyond what was necessary! More

TJ is super cool TJ has been our good to guy for a while now. I can count on him to be honest with me and my family and I feel comfortable around him. My kids love to TJ has been our good to guy for a while now. I can count on him to be honest with me and my family and I feel comfortable around him. My kids love to go to the service department because he is so nice to them and always making them laugh. You should know you've got a great employee when your kids are excited to go get an oil change! He also is very helpful and knowledgeable. More