Columbia Honda - Service Center

T.J. listens and resolves the problem. Trust me, you cannot go wrong with the T.J., Autumn, Drew and John service team at Columbia Honda. T.J. is a great listener. He makes sure he under Trust me, you cannot go wrong with the T.J., Autumn, Drew and John service team at Columbia Honda. T.J. is a great listener. He makes sure he understands the issue before I leave my car. He knows the right questions to ask to determine the real problem. Then when he calls, he explains it in layman’s terms that I can understand. You can trust T.J. to give you honest advice and quality service. (And, when a dash light comes on while driving to KC, he takes my call!) Definitely, five stars! More

T.J. Mitchell I am a student at the University of Missouri but I am originally from Michigan. When my car began having issues I brought it to the Honda dealership t I am a student at the University of Missouri but I am originally from Michigan. When my car began having issues I brought it to the Honda dealership to play it safe. T.J. has helped me immensely. He offered friendly advice and is just an all around good guy. Not only did he help ease my mind but also gave me his personal number in case I ran into any trouble down the road. I would recommend his service to anyone. More

Hands down BEST service EVER!!! As a woman, walking into a service center is never my favorite thing to do, but if there is ever ANYTHING I need I know I can call TJ and it will be t As a woman, walking into a service center is never my favorite thing to do, but if there is ever ANYTHING I need I know I can call TJ and it will be taken care of IMMEDIATELY and I know I'm not going to be completely screwed on pricing! I wont take my car anywhere else! More

TJ MITCHELL IS AMAZING There is no other serviceman I'd rather go to in the COUNTRY than Tracey "TJ" MItchell. TJ does is an excellent communicator, and is really knowledge There is no other serviceman I'd rather go to in the COUNTRY than Tracey "TJ" MItchell. TJ does is an excellent communicator, and is really knowledgeable about cars. He makes me feel like a first class customer every time I come in and I feel so lucky to have him in Columbia. More

Service for tire Hit tire on curb; concerned it might be damaged. Called and talked with TJ Mitchell and got immediate attention. He and Autumn are amazing; service Hit tire on curb; concerned it might be damaged. Called and talked with TJ Mitchell and got immediate attention. He and Autumn are amazing; service oriented and sincere. More

very good Tj does a great job he helps me out all the time. great guy and represents columbia honda very well. very knowledgable. always get me in when im in a Tj does a great job he helps me out all the time. great guy and represents columbia honda very well. very knowledgable. always get me in when im in a squeeze More

Excellent customer service by TJ Mitchell My CR-V wouldn't start and had to be jumped. I called the service department and spoke to TJ. He said to bring my vehicle in. I did and he took care My CR-V wouldn't start and had to be jumped. I called the service department and spoke to TJ. He said to bring my vehicle in. I did and he took care of the issue-dirty battery connectors. I can always count on TJ!!! He gives me peace of mind knowing that if I have a problem, it will be fixed without hesitation!! More

Excellent service! When I got stuck a hundred miles from home TJ got my car in immediately on a football Saturday and got me set up with a car so I could get my family h When I got stuck a hundred miles from home TJ got my car in immediately on a football Saturday and got me set up with a car so I could get my family home. Honda Columbia got my car fixed quickly so I could come pick it up the next weekend. TJ definitely saved my weekend. More

Quality service and excellent customer relations TJ does an excellent job of taking good care of us every time we visit. He recently took care of servicing our newly purchased 2009 Acura. In additio TJ does an excellent job of taking good care of us every time we visit. He recently took care of servicing our newly purchased 2009 Acura. In addition to servicing, he also recommended the scheduled maintenance that was due. We were given a newer model Honda to drive while Columbia Honda serviced the vehicle. Our vehicle was returned in a timely manner with all the recommended services complete. I would recommend Columbia Honda to family and friends! More

TJ, Autumn, John--super employees All 3 of these employees take time to explain things about my Odyssey very well. They are all always so courteous on the phone, they call me by name w All 3 of these employees take time to explain things about my Odyssey very well. They are all always so courteous on the phone, they call me by name when they see me, they are concerned that I feel that the right thing for me is being done to the van. I always ask for Autumn, because she explains things so well. Sweet John was so concerned that my call hadn't been answered one day.They keep explaining things till i understand, never pushing me to do something I don't need. I just always know I can receive correct, honest, kind help from these employees at Honda in Columbia, MO. Last week, TJ even showed me a video of how an engine works, stayed late on a Friday till my van was done, and didn't charge me for fixing my tire with nail. Please pay them extra today! :) More