Columbia Honda - Service Center

Excellent customer service by TJ Mitchell My CR-V wouldn't start and had to be jumped. I called the service department and spoke to TJ. He said to bring my vehicle in. I did and he took care My CR-V wouldn't start and had to be jumped. I called the service department and spoke to TJ. He said to bring my vehicle in. I did and he took care of the issue-dirty battery connectors. I can always count on TJ!!! He gives me peace of mind knowing that if I have a problem, it will be fixed without hesitation!! More

Excellent service! When I got stuck a hundred miles from home TJ got my car in immediately on a football Saturday and got me set up with a car so I could get my family h When I got stuck a hundred miles from home TJ got my car in immediately on a football Saturday and got me set up with a car so I could get my family home. Honda Columbia got my car fixed quickly so I could come pick it up the next weekend. TJ definitely saved my weekend. More

Quality service and excellent customer relations TJ does an excellent job of taking good care of us every time we visit. He recently took care of servicing our newly purchased 2009 Acura. In additio TJ does an excellent job of taking good care of us every time we visit. He recently took care of servicing our newly purchased 2009 Acura. In addition to servicing, he also recommended the scheduled maintenance that was due. We were given a newer model Honda to drive while Columbia Honda serviced the vehicle. Our vehicle was returned in a timely manner with all the recommended services complete. I would recommend Columbia Honda to family and friends! More

TJ, Autumn, John--super employees All 3 of these employees take time to explain things about my Odyssey very well. They are all always so courteous on the phone, they call me by name w All 3 of these employees take time to explain things about my Odyssey very well. They are all always so courteous on the phone, they call me by name when they see me, they are concerned that I feel that the right thing for me is being done to the van. I always ask for Autumn, because she explains things so well. Sweet John was so concerned that my call hadn't been answered one day.They keep explaining things till i understand, never pushing me to do something I don't need. I just always know I can receive correct, honest, kind help from these employees at Honda in Columbia, MO. Last week, TJ even showed me a video of how an engine works, stayed late on a Friday till my van was done, and didn't charge me for fixing my tire with nail. Please pay them extra today! :) More

Odyssey service My Odyssey broke down on my way to Omaha, Nebraska and had to be towed to the dealership. My wife and I were on our way from Virginia to see our new My Odyssey broke down on my way to Omaha, Nebraska and had to be towed to the dealership. My wife and I were on our way from Virginia to see our new great-grandson and the dealership was kind, professional and friendly. As good an experience as I could ask for at the dealership and they were very concerned in getting us back on the road. The repair was to take some time so they gave us a vehicle to drive on to Omaha. Everyone was excellent and T.J. Mitchell our service advisor was excellent. More

TJ is amazing! I've returned to Columbia Honda multiple times, for two reasons: great mechanics and outstanding customer service. In particular, I want to recogniz I've returned to Columbia Honda multiple times, for two reasons: great mechanics and outstanding customer service. In particular, I want to recognize TJ for providing among the best client-focused representatives that I've ever experienced. He attends to every detail and makes customers feel like real people, not just in terms of car to be repaired. Having lived in Columbia for over 20 years, I have had opportunities to visit many competitors and without question, this (and TJ) is the best -- hands down. THANK YOU! More

Stopped at Service Dept - leak in my front tire Even though it was 1-1/2 hrs after the service department closed TJ opened the door for me and proceeded to service my car. He removed a nail from my Even though it was 1-1/2 hrs after the service department closed TJ opened the door for me and proceeded to service my car. He removed a nail from my tire, repaired it within 15 min, and I was on my way. I have dealt with TJ in the past and have always received top-notch service. He goes out of his way to be helpful and genuinely seems to enjoy his job and working with the public. The staff in the service department has always been courteous and helpful working in a timely manner. They are a top-notch crew and deserve all the praise that I can give. More

Quality Service Rep. ; Amazing Service T.J. has been my reason for returning to Columbia Honda over and over again, He has treated me like I was family, and never pushed parts or needless r T.J. has been my reason for returning to Columbia Honda over and over again, He has treated me like I was family, and never pushed parts or needless repairs on me! Great to finally meet someone like this in the car service industry!!! More

T.J.'s amazing customer service! If you want good customer service, go to Columbia Honda and ask for T. J. You won't be disappointed. I had a small problem today that I won't go into If you want good customer service, go to Columbia Honda and ask for T. J. You won't be disappointed. I had a small problem today that I won't go into but after the caring way T. J. handled my situation, I know if I have a major issue, it'll be in good hands! Please give him my thanks for going way above and beyond what was necessary! More

TJ is super cool TJ has been our good to guy for a while now. I can count on him to be honest with me and my family and I feel comfortable around him. My kids love to TJ has been our good to guy for a while now. I can count on him to be honest with me and my family and I feel comfortable around him. My kids love to go to the service department because he is so nice to them and always making them laugh. You should know you've got a great employee when your kids are excited to go get an oil change! He also is very helpful and knowledgeable. More