Columbia Honda - Service Center

Takata Air Bag replacement and they did SO MUCH MORE 2009 Honda Accord Takata Air Bag replacement. TJ was great on the phone scheduling the appointment. While picking it up, TJ and Autumn informed me t 2009 Honda Accord Takata Air Bag replacement. TJ was great on the phone scheduling the appointment. While picking it up, TJ and Autumn informed me they noticed my car had the Warranty Extension Campaign and several things wrong with it. TJ tried to contact me with no luck. Since it was under warranty anyway, he informed the experts to "fix the problem": 7 hours and gaskets, O-rings, Bolts, S-Plugs, Throttle plates, Filters, etc. later, and it is like I am driving a brand new car. BTW - I had the car at two different locations in last two years trying to find out what the problem was. Both of them could not find a problem. I'm forever indebted. Thanks TJ and Autumn. More

Fantastic Service This last Thursday late after coming home from work my tire was leaking air. When my husband called in TJ right off the bat knew it was our number, b This last Thursday late after coming home from work my tire was leaking air. When my husband called in TJ right off the bat knew it was our number, because we are consistent customers, introduced himself and said "Hello, Orlando what can I do for you today?" My husband was a bit frantic because of our situation and asked if there was any way we could get it looked at tonight. TJ said without hesitation, come right on in. TJ personally took care of our problem, so I had my vehicle for work the next day. He also took the time to take care of a chocolate stain my husband just got in our new car, and he didn't even charge us for it. I trust my vehicles with Columbia Honda and won't go anywhere else. That is saying a lot for me. I have to really trust someone with my car. All the service people like TJ and Autumn are honest and treat everyone fairly, like they are one of your closest friends. Where do you find that anymore?! The mechanics like the ones who have worked on my cars, Jared and Charlie, are reliable thorough and honest. This just shows what a great management team is at Columbia Honda from John in Service and Danny over the whole shop. And we've recent bought another vehicle with them, 2017 CRV. Bill was fantastic and knew his product and when he sees us in service he always comes by to say hi and brighten our day. Funny, people hate to get their car fixed, for me with the GREAT staff at Columbia Honda I don't feel that way at all. I feel relaxed and whatever the issue it's going to be taken care of in the right way. Keep up the WONDERFUL work guys, you should feel very proud. Thanks so much!! More

service on AC TJ is the best service man I have worked with in 50 years of driving, He takes his time to get things done correctly,Thank You TJ TJ is the best service man I have worked with in 50 years of driving, He takes his time to get things done correctly,Thank You TJ More

Over the top convenience and friendly. A last minute frustration turned out to be a great experience for the speed and friendliness of the service consultant. I was impressed. I would high A last minute frustration turned out to be a great experience for the speed and friendliness of the service consultant. I was impressed. I would highly recommend this dealership. More

Service Department We drive to Columbia for the service of our vehicle every time & we will continue to use Columbia Honda. Thanks to TJ. Alway polite & friendly service We drive to Columbia for the service of our vehicle every time & we will continue to use Columbia Honda. Thanks to TJ. Alway polite & friendly service. He makes us feel like family every time. More

Great people, great service Quick efficient service provided by knowledgeable, friendly people. Today I had my Honda Civic in for a regular oil change, tire rotation, it was done Quick efficient service provided by knowledgeable, friendly people. Today I had my Honda Civic in for a regular oil change, tire rotation, it was done quickly and efficiently. While my car was being serviced, I waited in their comfortable waiting room and drank a bottle of water from their large supply. I could have had a doughnut if I had wanted one. More

They helped me out! I was visiting family in Columbia after driving a couple of hours from Kansas City. My engine light began blinking on my 2015 Acura RDX. They informed I was visiting family in Columbia after driving a couple of hours from Kansas City. My engine light began blinking on my 2015 Acura RDX. They informed me they couldn't do work under warranty but could do any necessary work, including diagnostics, and I could submit the charges to Acura for reimbursement under my warranty. Phillip Mitchell did my intake and was extremely professional and helpful. He said it would take about 45 minutes to check out and that was accurate. It was determined that nothing was in the car's computer indicating a problem. Because they didn't diagnose a problem, there was no charge for checking it out. More importantly though, they confirmed quickly that the car was OK to drive which was critical to me as some of those with me needed to get back to the Kansas City area tomorrow for a flight. Great service and really professional! More

awesome tj great guy who takes good care of his customers always gives me a good price on my service and is a very honest guy tj great guy who takes good care of his customers always gives me a good price on my service and is a very honest guy More

Service Department The service department from start to finish were awesome! My 2008 Honda Accord coupe was in desperate need of some love and it got it! Drives like new The service department from start to finish were awesome! My 2008 Honda Accord coupe was in desperate need of some love and it got it! Drives like new now and Phillip was AMAZING! Huge Thank you! I'll definitely be using Columbia Honda for all my car needs from now on! Phillip was polite courteous knowledgeable and kept me informed at every turn! THANKS😁 More