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Columbia Honda - Service Center

Columbia, MO

4.9
597 Reviews

597 Reviews of Columbia Honda - Service Center

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March 05, 2018

Great customer service! I have been a loyal Honda customer for years because TJ provides excellent and friendly customer service. I feel like he's got my back and always goe More

by MGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2018 -

Columbia Honda responded

Thank you for the great feedback! We are happy to hear that TJ is able to help you everytime you come by. We appreciate you being a loyal customer, glad to have you as part of the Columbia Honda family!

February 13, 2018

Service Department T.J. Mitchell was an awesome service advisor. He explained everything that was going to be done while my car was being services. He goes above and b More

by James123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lynch
Feb 13, 2018 -

Columbia Honda responded

James, we are happy to hear that TJ was able to help you with your vehicle. We appreciate you and your business!

February 06, 2018

Amazing care! Wouldn’t trust my car with anyone else. Super fast scheduling, awesome atmosphere, extreme care taken with our vehicles, and I know I won’t get taken More

by EMILY GRESHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Jennings
Feb 07, 2018 -

Columbia Honda responded

Thanks for the kind words, Emily! We appreciate you and your business. We are glad we were able to help you and take care of your vehicle!

February 02, 2018

Service I recently visited this dealership for service on my vehicle I was blown away by T.J. Mitchell he is an excellent example of what every dealership nee More

by Toyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2018

T.J really listened My car suddenly began acting erratically. I was able to get it to Columbia Honda, where I've been going for many years. T.J listened to my concerns More

by Sandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall
Jan 29, 2018 -

Columbia Honda responded

Sandi, we are happy to know TJ was able to listen and help you. We appreciate you and thank you for your business!

January 26, 2018

Great Staff The service staff at Columbia Honda privides excellent and A+ service. They always have my truck finished when promised. I will continue to bring my More

by Mickiev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2018 -

Columbia Honda responded

Thanks for the great review, Mickiev! We appreciate you and your business! We love having you as a part of the Columbia Honda family!

January 24, 2018

Best Service Dept in the U.S.A. Been going to Columbia Honda for several years with different vehicles and not once have i left disappointed.. I'm always greeted in a professional ma More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Jennings
Jan 24, 2018 -

Columbia Honda responded

Wow! Thanks for the kind words, James! We are happy to know you are a loyal customer and happy to have you as part of our Columbia Honda family! Thank you for your business over the last several years, we appreciate you!

January 18, 2018

Greatest Service department After repeated visits to local mechanics and then visiting Columbia Honda, I won't go anywhere else now. They get it right the 1st time. If there is a More

by James L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2018

Great follow up No place can be perfect, but when something is amiss, they make it right. And isn't that what counts. They are a great dealership, and really do care More

by VLADIMIR C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Johnson
Jan 20, 2018 -

Columbia Honda responded

Vladimir, As I express in our phone call, our deepest apologizes for this experience. This is not how we do normal business. The technician was written up and disciplinary action was taken. I do not want to make excuses, but to explain, he was sick and should of gone home instead of working through the day. He did not check the Tire pressure when he absolutely should have. We will correct this situation, and ensure that we take your safety as our number one priority. I hope to renew your confidence in our service department. Danny Hammack Managing Partner

January 05, 2018

We trust them with all 5 of our cars! TJ, Autumn, John & the entire crew at Columbia Honda Service have built their reputation as dependable, knowledgable advisors over many years. We tr More

by Gwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall
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