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Columbia Honda - Service Center

Columbia, MO

4.9
597 Reviews

597 Reviews of Columbia Honda - Service Center

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January 30, 2021

Excellent service as always. T J is the best!The waiting Excellent service as always. T J is the best! The waiting room was clean and well cared for. There is plenty of covid-19 precautions More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Columbia Honda responded

Thank you, Sandra, we are glad to hear your service visit went so well and you felt safe in our dealership!

January 27, 2021

Excellent service, quick and thorough and that is important to me at 70!!! Michelle was polite and efficient and pleasant. The service department had the work completed in time promised. More

by bookskh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Columbia Honda responded

Thank you for such a kind review. We are glad to hear that everything was completed in a timely fashion!

January 25, 2021

The service department was quick but thorough in servicing my 2020 Honda Pilot. I was in and out in about 30 minutes of my appointment time and the service advisor was both friendly and knowledgeab More

by Gkeel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Columbia Honda responded

Thank you for your positive feedback of our service department, we really appreciate it!

January 22, 2021

Service department fit us in quickly. When issue wasn't resolved on the first visit they took care of it the next day. They were polite, patient and thorough. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Columbia Honda responded

Thank you so much! We are glad that our service department was able to help get everything fixed in a day!

January 21, 2021

The service department at Columbia Honda makes it a pleasure owning (and getting repaired) our 2013 Accord. And at my age (70) I’ve experienced a lot of service departments. More

by max&pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Columbia Honda responded

Thank you Max and Pam! We are glad that our service department did such a great job on your Accord! Safe travels!

January 19, 2021

Brandon was friendly, efficient, knowledgeable, and presented a high quality customer service attitude. He represented Columbia Honda in an excellent way and made me feel valued as a customer More

by Hholden565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Columbia Honda responded

You are a very valued customer :) Please do call if you have any more issues!

January 16, 2021

I liked the service, prompt efficient and friendly. I do not like having to write 25 words in review and will not do that next time. That's just plain stupid. More

by jca57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Columbia Honda responded

Thank you! Sorry, DealerRater has a word count, its a drag.

October 08, 2020

I scheduled a service appointment online, based off of their online coupons. First off, they diagnosed my vehicle problem for free. That doesn’t happen very often anymore. Secondly they fixed my problem More

by Marky D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Columbia Honda responded

We love seeing 5-star reviews for our Service Dept. Thank you, Marky - we can't wait to see you again.

April 09, 2020

I can not say enough about the legendary quality of service and excellence that I received from TJ, the service manager, and his team. On several occasions they have went above and beyond from what the More

by Melissa
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Columbia Honda responded

You are most welcome, Melissa. The safety of you and your family are our #1 priority. Thanks so much for the awesome review for TJ and our Service Team! We hope to see you again.

March 23, 2020

Service Department is AWESOME!! Came in here with misfiring issues and the service staff was very helpful on getting my issues resolved. I'd like to especially thank Andrew Silvey fo More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Columbia Honda responded

Thank you for the 5 stars! And, your very kind words for Andrew Silvey, it is appreciated. We'd love to see you again if your vehicle needs servicing.

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