Columbia Honda - Service Center

This dealership has a very friendly and knowledgeable service staff. Worked hard accommodate getting our Pilot serviced in a timely manner. Updated us as to time it would be available for pick up and o service staff. Worked hard accommodate getting our Pilot serviced in a timely manner. Updated us as to time it would be available for pick up and offered that we could wait until the next day if we needed to to pick it up, More

Failed to reset oil life. Confuse as continued to display 40% oil life after oil change. Had to call back for instructions to reset myself. 40% oil life after oil change. Had to call back for instructions to reset myself. More

Good people and fair prices for service. Plus they keep track of the service in case of warranty issues. Would recommend again for service on my Accord. track of the service in case of warranty issues. Would recommend again for service on my Accord. More

Efficient, got the work done in good time, did a good job, prices competitive, wait area clean, snacks and drinks provided, people friendly, had the opportunity to have the courtesy van take me home job, prices competitive, wait area clean, snacks and drinks provided, people friendly, had the opportunity to have the courtesy van take me home but I chose to wait. More

The check engine light came on in my Honda. I called the service dept hoping to get an appt and expecting a few days waiting time. The service representative understood the concern, weather conditions the service dept hoping to get an appt and expecting a few days waiting time. The service representative understood the concern, weather conditions were bad, and reliable transportation is important. He said he would work the checkup into the schedule same day if that worked for me. I appreciated the willingness of the service advisor to do better than schedule an appointment in an open space later in the week. I would call this good service by taking care of the customer when an unexpected problem occurs. Thank you! More

Excellent service and didn’t have to wait very long for my oil change! Since it was such a cold day Mickey even brought my car around for me when it was done! my oil change! Since it was such a cold day Mickey even brought my car around for me when it was done! More

Phillip Mitchell did an excellent job in advising and providing prompt service to both my 2012 Civic and 2018 CRV that I brought in yesterday. He kept me informed of needed services and prices. He was ve providing prompt service to both my 2012 Civic and 2018 CRV that I brought in yesterday. He kept me informed of needed services and prices. He was very professional and knowledgeable. He's a great asset to your organization. Jared, the mechanic I requested to work on my vehicles, also did an excellent job, as he has always done in the past, in servicing all my vehicles. He is also a great asset to your organization. It is because of this consistent excellent service experience that I have purchased 3 CRVs (one 2017 and two 2018) from Columbia Honda and will continue to purchase all my vehicles from them. More

Picked up on time and dropped off on time. Quick and a good job done. Alot better than Ford I'm como. No issues what so ever. good job done. Alot better than Ford I'm como. No issues what so ever. More

They got my car right in and kept me informed of needed services and prices. Also provided requested quote for additional work. Was done in a very timely manner services and prices. Also provided requested quote for additional work. Was done in a very timely manner More

I have a 2006 Honda. You have kept it running great. I have received top notch service from both service advisers who have assisted me. My adviser for the last 2-3 years, TJ, is absolutely top notch. I have received top notch service from both service advisers who have assisted me. My adviser for the last 2-3 years, TJ, is absolutely top notch. I know he will take good care of my car and me. He is unfailingly courteous, prompt in getting back with me, provides clear, helpful answers to questions for current needs and that let me plan ahead and prioritize. He's also patiently educated me in how my car works - something I have needed several times. I appreciate that he will walk out to my car and show me - not just tell me. I appreciate the consistently on target work of the mechanics I do not see and also the courtesy van option and friendly drivers who know what they are doing. Thank you. More