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Columbia Honda - Service Center

Columbia, MO

4.9
597 Reviews

597 Reviews of Columbia Honda - Service Center

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March 13, 2021

Prompt, polite service. Great pricing and provided a much needed loaner vehicle at no extra cost. Time promised was right on the mark as discussed. More

by jason-frederick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Columbia Honda responded

Thank you so much, Jason! We are so happy you had such great service :)

March 13, 2021

Great service, but failed to give listed discounts. I should have pointed this out. Maybe should have printed out and presented all the appropriate coupons More

by Sargent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Stroud
Mar 15, 2021 -

Columbia Honda responded

Thank you for your positive review of our service department. Sorry about the discounts, make sure to just mention them next time and we will get it all worked out!

March 11, 2021

Easy to get an appointment. Took me right in on time. This was our first oil change on our new Odyssey, so the cost was free! Can't beat that price. More

by rw4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Columbia Honda responded

Free is ALWAYS the best! Thanks for the great review of our service department!

March 07, 2021

Excellent service in very way. Bill Shelton met my daughter who drove from Rolla for service and made sure everything went well. An impressive dealership. More

by wbairddo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Columbia Honda responded

Thank you so much, we are happy to hear that we were able to help out your daughter!

March 07, 2021

Great job getting me in and great service! Provide a great place to wait. All are friendly. Will return for service . Thank you Honda for everything. More

by Hondamama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Columbia Honda responded

Thank you so much for your positive review of our service department! We can't wait to help you again!

March 06, 2021

Had you preformed the proper service on the used 2015 CR-V... I wouldn't have needed to return 6 days after purchase to get a new battery installed. I was not happy when the car never started after drivi More

by wildcatfan50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Custard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Columbia Honda responded

We are very sorry about the battery not being installed the first time you came in for service, that is truly our bad. Thanks for coming back and letting us correct the issue and we hope we can help you again in the future to redeem ourselves!

March 06, 2021

We've always gotten excellent service after the sale on both of our Hondas. Kevin kept me informed of the service progress and when it was ready for pickup. I also appreciate him informing us on what servi More

by thurstt53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Columbia Honda responded

Thank you so much for your positive review of our service department, we really appreciate it!

March 04, 2021

Very impressed with the Service department. My Pilot was due for its first oil change… Everything went very smooth… Very impressed how they make the whole process streamlined… Definitely enjoy the comfortab More

by CJHALDERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Columbia Honda responded

Thank you so much for your positive review of our service department, we really appreciate it and can't wait to help again!

March 01, 2021

I always have a great experience taking my vehicle in to Honda! They make you feel like part of the family and are very trustworthy. More

by doverfelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Columbia Honda responded

You are part of the family! Thanks for the kind review :)

March 01, 2021

Always pleased with knowledge of everyone in Service Department and the quality of the repairs and maintenance performed. Please keep up the good work, and I will coming back. More

by Sherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spurgeon Thornhill
Mar 02, 2021 -

Columbia Honda responded

Thank you so much, Sherman, this was such a kind review! We can't wait to help you again!

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