Columbia Honda - Service Center

I trust the dealership to not try to hoodwink me into unneeded procedures. I think they are careful, knowledgeable and thorough. The only reason I didn’t give them 5 stars is that they didn’t call me to unneeded procedures. I think they are careful, knowledgeable and thorough. The only reason I didn’t give them 5 stars is that they didn’t call me to tell me what was wrong—I had to call them mid-afternoon, when I was expecting to hear from them just after an hour. (So, by 11 am). By that time I did not have a way to make arrangements for an alternate vehicle. More

From the time I scheduled service to the time of arrival and departure everything was flawless, people were courteous, and my vehicle was returned to me clean and ready to go. and departure everything was flawless, people were courteous, and my vehicle was returned to me clean and ready to go. More

I just went in for an oil change and received excellent, fast service and Michelle was very nice and accommodating. No long wait. They are always nice at Columbia Honda. fast service and Michelle was very nice and accommodating. No long wait. They are always nice at Columbia Honda. More

From the time I scheduled service to the time of arrival and departure everything was flawless, people were courteous, and my vehicle was returned to me clean and ready to go. and departure everything was flawless, people were courteous, and my vehicle was returned to me clean and ready to go. More

Service staff are very knowledgeable and great to work with customers. Please note that I went to submit my concise and brief comments; however, it would not accept my short answer. Please consider with customers. Please note that I went to submit my concise and brief comments; however, it would not accept my short answer. Please consider removing this requirement for customers to be able to communicate with your dealership. Thank you, More

This is the service department all other service departments should be measured and trained by. Polite, efficient, professional, and always offer options and list priorities, which we really apprec departments should be measured and trained by. Polite, efficient, professional, and always offer options and list priorities, which we really appreciate. Easy to schedule. Will definitely be purchasing another CRV due, not only to their great ratings, but also, in great part, to this service department. More

Service department staff has always been excellent. I have noticed that with Covid-19 restrictions vehicle service is faster but staff are not filling the 20-point inspection document completely (otherwi have noticed that with Covid-19 restrictions vehicle service is faster but staff are not filling the 20-point inspection document completely (otherwise I will give them a 5-star rating) More

We took both of our Hondas in for service today. We could not have been treated any nicer by the staff!! Also love your great snacks in the waiting area. not have been treated any nicer by the staff!! Also love your great snacks in the waiting area. More

Great service Dept fast and do a great job. Left car clean and did all required maintenance. Very friendly service. Just like family waiting on you! clean and did all required maintenance. Very friendly service. Just like family waiting on you! More

Great Service! Friendly and helpful! Kept us informed about when our would be ready for us to pick it up. Spud seems to be a great person. about when our would be ready for us to pick it up. Spud seems to be a great person. More