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Columbia Honda - Service Center

Columbia, MO

4.9
622 Reviews

622 Reviews of Columbia Honda - Service Center

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June 29, 2021

I always take my car to Columbia Honda for service. I can trust them to be honest and rarely have to wait long to get service completed. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Columbia Honda responded

Thank you so much, Nancy! See you next time!

June 27, 2021

I scheduled on the computer but it didn't come through at the dealership. They fit me right in and were extremely kind about it. They also went out to get my car as it was about to storm as I was leaving. More

by n.mabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Columbia Honda responded

Aww, we are so glad to hear that everything still worked out! Thank you!

June 27, 2021

I've always had great service here. The service people are great, the waiting room is comfortable and I appreciate the kids room. More

by fj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Columbia Honda responded

Thank you so much for your kind review, we really appreciate it!

June 18, 2021

TJ and the service dept are top notch. Wouldn’t take our vehicles anywhere else.We bring all of our vehicles to TJ for excellent service. More

by Mickievahabzadeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Columbia Honda responded

Thank you so much, we really appreciate your continued loyalty to TJ and our dealership!

June 11, 2021

The appointment was prescheduled. Michelle was very helpful and easy to work with. She came to the waiting room and asked about what services I would like the technician to perform, if any besides the More

by westmrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Columbia Honda responded

Thank you so much for your kind words of our service department, we are so glad that Michelle was so great to work with!

May 30, 2021

Excellent communication about the problem and timely with fixing my car. Excellent work! Also while waiting spoke to caring sales staff. This is a great dealership with great people. More

by Iown3hondas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fessehaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Jun 01, 2021 -

Columbia Honda responded

Aww, thank you so much for your kind words, it really means a lot to us :)

May 22, 2021

Always a great experience in the Service Department. Everyone is professional, knowledgeable, and provide complete explanation. I used to take my older Hondas to Firestone because it was close and I t More

by scout863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Columbia Honda responded

Thank you so much for your kind words, it really means a lot to us! We are glad that we were able to get everything all fixed up for you!

May 11, 2021

The staff is always very friendly and helpful. I have purchased three Honda cars and I always recommend the product and the service department. I am looking to trade and will buy another Honda. More

by rexman50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Willis
May 12, 2021 -

Columbia Honda responded

Thank you so much for your kind words, we really appreciate it and we can't wait to help with your next Honda purchase!

May 10, 2021

I took my Pilot to find a problem with a vibration while I was driving. Shawn Barnhart, the mechanic, quickly found it need two front axels. He repaired the vehicle and there are no more problems. Shawn More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Barnhart, the mechanic, needs five stars too!
May 17, 2021 -

Columbia Honda responded

Thank you so much, Larry, we really appreciate the kind words!

May 08, 2021

John the service mgr. worked my car in for John the service mgr. worked my car in for service on short notice. I really appreciate his helpfulness. Service staff is fr More

by rah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Willis
May 10, 2021 -

Columbia Honda responded

Thank you so much for your kind words of John and our service department, we really appreciate it!

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