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Columbia Honda - Service Center

Columbia, MO

4.9
608 Reviews

608 Reviews of Columbia Honda - Service Center

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June 11, 2021

The appointment was prescheduled. Michelle was very helpful and easy to work with. She came to the waiting room and asked about what services I would like the technician to perform, if any besides the More

by westmrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Columbia Honda responded

Thank you so much for your kind words of our service department, we are so glad that Michelle was so great to work with!

May 30, 2021

Excellent communication about the problem and timely with fixing my car. Excellent work! Also while waiting spoke to caring sales staff. This is a great dealership with great people. More

by Iown3hondas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fessehaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Jun 01, 2021 -

Columbia Honda responded

Aww, thank you so much for your kind words, it really means a lot to us :)

May 22, 2021

Always a great experience in the Service Department. Everyone is professional, knowledgeable, and provide complete explanation. I used to take my older Hondas to Firestone because it was close and I t More

by scout863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Columbia Honda responded

Thank you so much for your kind words, it really means a lot to us! We are glad that we were able to get everything all fixed up for you!

May 11, 2021

The staff is always very friendly and helpful. I have purchased three Honda cars and I always recommend the product and the service department. I am looking to trade and will buy another Honda. More

by rexman50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Willis
May 12, 2021 -

Columbia Honda responded

Thank you so much for your kind words, we really appreciate it and we can't wait to help with your next Honda purchase!

May 10, 2021

I took my Pilot to find a problem with a vibration while I was driving. Shawn Barnhart, the mechanic, quickly found it need two front axels. He repaired the vehicle and there are no more problems. Shawn More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Barnhart, the mechanic, needs five stars too!
May 17, 2021 -

Columbia Honda responded

Thank you so much, Larry, we really appreciate the kind words!

May 08, 2021

John the service mgr. worked my car in for John the service mgr. worked my car in for service on short notice. I really appreciate his helpfulness. Service staff is fr More

by rah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Willis
May 10, 2021 -

Columbia Honda responded

Thank you so much for your kind words of John and our service department, we really appreciate it!

May 07, 2021

Very pleased with Columbia Honda. They do quality work and provide very nice waiting rooms with snacks, sodas, tv, and comfy chairs. Most of all, the staff is pleasant & considerate at all times More

by jillandsuzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Columbia Honda responded

Awww, thank you so much, what a sweet review, we really appreciate it :)

May 07, 2021 -

jillandsuzy responded

I am treated very well at Columbia Honda. They take great care of my car and I will continue to have my car serviced there.👍🏻

May 01, 2021

Fast, efficient service. You are in and out in no time. While you wait you may have a beverage and snack as you watch TV to pass the short time you are there. More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Columbia Honda responded

Thank you so much, Jeanne! We are glad to hear that you had such a great service experience!

April 28, 2021

quick and easy. friendly. dependable.. quick quick and easy. friendly. dependable.. quick and easy, dependable. The folks are friendly and nice. Service is good and I al More

by revans007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Columbia Honda responded

Thank you so much for your kind words of our service department, we really appreciate it!

April 23, 2021

Very easy to make an appointment. Got right on it when we dropped it off . Was very pleased with service department , very very nice people . More

by Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Stroud
Apr 26, 2021 -

Columbia Honda responded

Thank you so much! We are so happy to hear that you had such a great service experience!

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