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Columbia Honda - Service Center

Columbia, MO

4.9
615 Reviews

615 Reviews of Columbia Honda - Service Center

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May 26, 2022

Everyone at this location is great to work with. I would prefer to schedule my service appointments directly with them rather than through a non-local service. More

by lweber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Columbia Honda responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Columbia Honda.

May 21, 2022

They are friendly, efficient and trustworthy. They tell you what work is recommended, but do not pressure you. More

by dianne.marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Silvey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Brucker
May 23, 2022 -

Columbia Honda responded

Seeing that you had a 5-Star experience is the best thing we could hope for!

May 19, 2022

TJ Mitchel is great to work with. Anytime we need service he goes above and beyond to make sure he gets us in and resolves any of our issues along the way we may have. More

by hdnelson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Custard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Columbia Honda responded

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Columbia Honda!

May 18, 2022

Just moved into town and had a wonderful experience. Very thorough and reasonable. Thank you TJ. More

by lrzmmrmnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T.J. Mitchell
May 18, 2022 -

Columbia Honda responded

We're happy to see that you had a 5-Star experience at Columbia Honda. Thanks for sharing!

May 15, 2022

Got me in immediately, fixed in less than 24 hours, excellent communication I really like the texting service. More

by Mncleeton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Columbia Honda responded

We are incredibly grateful that you took the time out to leave us a 5-Star review!

May 11, 2022

Always friendly and very competent service. I would recommend TJ and his co-workers to anyone who wants to know about them and Columbia Honda More

by Hholden565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Stroud
May 12, 2022 -

Columbia Honda responded

The team here at Columbia Honda is thrilled to receive such a great rating, thank you!

May 12, 2022 -

Hholden565 responded

You welcome!!!

May 09, 2022

T.J Mitchel addressed my problem and fixed it before I left the dealership. He was polite, very professional, and was genuinely concerned and did everything in his power to make sure I was a satisfied cus More

by C family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Columbia Honda responded

Thank you for your kind words about T.J., and for choosing Joe Machens Ford. We're glad to hear he was able to take care of your issue in a timely manner, and that you were pleased with his service. We hope you'll visit us again in the future!

May 03, 2022

Always greeted with a smile and professionalism. Serviced in a timely manner. I feel the honesty when giving me status on what service is needed. More

by Marsha1960
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Columbia Honda responded

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers!

May 03, 2022

Thank you for getting me a discount on repair work! This was by far the best deal in town. More

by Grateful
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Columbia Honda responded

Thank you so much for taking the time to leave an excellent rating!

April 29, 2022

Though my car isn’t under warranty any longer, I refuse to take it to another service shop. I trust TJ in the Service Department to be honest with what’s needed to keep my car going, while also considering More

by kerinscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Columbia Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!

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