Back

Columbia Honda - Service Center

Columbia, MO

4.9
615 Reviews

615 Reviews of Columbia Honda - Service Center

Sort by
July 08, 2022

Treated well and with respect. Waiting area very clean and comfortable. Service advisor very friendly and helpful when additional service was found to be needed. The amount of time More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Columbia Honda responded

Hi Nancy, thank you for choosing Columbia Honda. We're glad to hear that you had a positive experience with our dealership and service advisor. We strive to provide excellent customer service and are happy to know that we were able to meet your expectations. Thank you for your business and trusting our shop!

July 07, 2022

Clean, comfortable waiting area. Tire rotation was completed while I waited. Welcomed immediately. Friendly service. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spurgeon "Spud" Thornhill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Columbia Honda responded

Love seeing reviews like this one! Thank you for taking the time to provide some feedback to our team!

July 04, 2022

Excellent dealer. Kept me informed on progress. Staff courteous and thoughtful. No reservations in recommending. Thank you. More

by Clarkston
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2022 -

Columbia Honda responded

Love seeing reviews like this one! Thank you for taking the time to provide some feedback to our team!

July 01, 2022

Quick, easy, convenient, safety assured, waiting area with snacks and liquid refreshments, and an immediate welcome. More

by Plue-r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2022 -

Columbia Honda responded

We're glad to hear that you had a positive experience with us and that you found our dealership quick, easy, and convenient. Plus, it's great to know that you felt safe and comfortable while waiting, thanks to our snacks and liquid refreshments. We truly appreciate your business, Thank you!

June 29, 2022

I worked with Michelle to have my transmission fluid replaced and my oil changed. She was very helpful and knowledgeable in regards to the work preformed on my vehicle. Michelle always has a smile and a More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Columbia Honda responded

Thank you for your kind words! We hope you'll continue to choose us for all of your automotive needs. Thanks again!

June 28, 2022

Prompt and knowledgeable. Courteous. Explained service needed and why. Good refreshments. Did not like the request to view service recommendations on line. Preferred in person More

by Donna
Customer Service
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Columbia Honda responded

Thank you for choosing Columbia Honda, and for your kind words. We're glad to have been of service, and we appreciate your feedback. We hope you'll visit us again soon!

June 26, 2022

I know when I take my Honda to be serviced that Columbia Honda will do all they can to make sure all the work is done exactly as it should be. Very comfortable waiting room as well. More

by sal
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Columbia Honda responded

Thank you for your trust in Columbia Honda, and for taking the time to write a review. We're glad to know that you're satisfied with both our service and our waiting area. It's great to have customers like you who appreciate the effort we put into our work. Thanks again for choosing Columbia Honda!

June 25, 2022

We picked up our repaired Honda less than 24 hours after we had it towed in! Excellent, very fast service! More

by jkunkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Columbia Honda responded

Thank you for choosing to have your Honda repaired at our shop! We're glad to hear that our service was up to your standards and that you were able to pick it up within 24 hours. We hope you'll continue to choose us for all of your future Honda repair needs. Thank you for your business!

June 22, 2022

We had an appointment and our oil change and status update were finished in less than an hour. The only drawback was that we needed an appointment and couldn't just drive in for an oil change. Guess th More

by rw4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Columbia Honda responded

Thank you for choosing Columbia Honda for your service needs, we appreciate it! We're sorry to hear that you had to make an appointment and couldn't just drive in for an oil change. At Columbia Honda, we pride ourselves on providing excellent customer service and our goal is to always have a minimal wait time. We hope that you'll give us another chance in the future should your vehicle need service. Thank you for your business!

June 21, 2022

Timely and efficient service. The waiting area is very comfortable and the employees park your car in a convenient spot when it is time to leave. More

by cmmccord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Columbia Honda responded

Thank you for choosing Columbia Honda, and for taking the time to write a review. We're glad to hear that you had a positive experience with our service department and that you found our waiting area comfortable. We appreciate your business, and we hope to serve you again in the future!

...
26
...