Columbia Honda

Best car buying experience we've ever had. I've never written one of these before, but, the experience was so good, we just have to rave about it! Trent Custard and Dave Johnson found THE car w I've never written one of these before, but, the experience was so good, we just have to rave about it! Trent Custard and Dave Johnson found THE car we wanted at 6 pm on Friday night, sent a driver to pick it up in Illinois, met with us at noon on Saturday and we were rolling out of the dealership by 2:30. They had a great playroom for our 2 year old grandson to play in, snacks and drinks for our 11 and 14 year old granddaughters and gave them each a stocking cap. We have definitely found the best dealership in Columbia to buy a car. Thanks guys for the greatest experience and feeling like we were royalty. More

BEYOND thankful for everyone at Honda! Arthur Brown and Danny Hammack made this an amazing experience and process, and I could not be more thankful for them and everything they helped me wi Arthur Brown and Danny Hammack made this an amazing experience and process, and I could not be more thankful for them and everything they helped me with. They went farrr out of their way to help get me out of a bad situation with another company and get me into a car i LOVE. Amazing people and seriously, a great place to purchase a car. More

Very fast and effects with the utmost in professionalism! Trent Custard, Dave Johnson and Nick Costansa made everything super easy and fun! We picked out a 2018 Odyssey that had just come off the truck that d Trent Custard, Dave Johnson and Nick Costansa made everything super easy and fun! We picked out a 2018 Odyssey that had just come off the truck that day! They gave us an amazing deal and even some free hats, coffee mugs and shirts to go with it! We will definitely be back for our next car! More

Very helpful, knowledgeable and personable. Drove 4 hours from Pleasant Ridge MO, Trent pulled the car until we could arrive. He also did a personal inspection before we left to make sure the c Drove 4 hours from Pleasant Ridge MO, Trent pulled the car until we could arrive. He also did a personal inspection before we left to make sure the car didn't have any dings or marks that didn't show in the photos, looked at the tires and interior and said everything was good. Took the time to teach us about some of the features on the car since we hadn't purchased one in 12 years. Found one small problem and Trent had that fixed and put gas in the car to make sure we could get home. All that in one afternoon. More

Best Car Buying Experience I had the best first car buying experience! Great customer service and care. Low-pressure sales and friendly staff. I would recommend Columbia Hond I had the best first car buying experience! Great customer service and care. Low-pressure sales and friendly staff. I would recommend Columbia Honda and Arthur Brown to anyone looking to buy a car. More

TJ’s Kind Service I recently stopped by for a tire light check; and without hesitation, TJ took care of checking, airing, and adjusting the tire light right in the I recently stopped by for a tire light check; and without hesitation, TJ took care of checking, airing, and adjusting the tire light right in the service entrance. I was back on the road in five minutes. This is the norm with Tj, rather than the exception. He’s a great friend to have in the service wing—always at the top of his game! More

Above and Beyond Service! On a bright and sunny Thursday evening I was on my home from work. It was about 5:30 when I hit a curb and popped my tire. A friend and her husband c On a bright and sunny Thursday evening I was on my home from work. It was about 5:30 when I hit a curb and popped my tire. A friend and her husband came to change the tire and we quickly found out that my lugnut "key" was no longer in my possession. I called Columbia Honda thinking that they had neglected to return the "key" to lugnut bag. I spoke with TJ Mitchell who is the Assistant Service Manager. He assured me that his service department did not have it since they did not use the customer's keys. They had several sets to fit a variety of models. I voiced my disappointment because I really had no idea where the key was and how I was going to get my tire changed. TJ inquired about my location and told me that he would be there in about 30 minutes (he was clear across town) with some sets to get the tire off. What?! He was coming to help? That was awesome!! He arrived some time later and attempted to find the correct "key" to remove the lugnut. My relief was short lived as he found that the sets he had couldn't unlock the lugnut. Now, what was I going to do? TJ then asked me to give him some more time. He was going to go back to the dealership and get more sets. He then asked for my keys and told me that he would get the tire changed and lock my keys in the car and it will be done in about an hour! I was floored. Here was this guy that had no reason to spend his time to fix my mistake, but he was doing it! We left and a few hours later I returned to my car and to find that not only had he changed to tire, but he had removed and replaced on the locked lugnuts. I would now have no trouble changing my tires! I purchased my car from Columbia Honda and have taken it to them for every oil change. The service department has always been helpful, kind, and informative. They inform me of areas of concern that they find and give me options on how to handle them. However, this act of service truly went above and beyond what I would ever expect. Thank you to TJ for his generous sacrifice of his time and talent. More

Author Brown was amazing, very helpful and nice. Author was awesome made the experience very nice and easy. Will recommend him to all my friends and family. Thank you Honda and Author Brown! Author was awesome made the experience very nice and easy. Will recommend him to all my friends and family. Thank you Honda and Author Brown! More

Cooperative and responsible salesman Arthur Brown was extremely cooperative and responsible in working with us in the purchase of our CRV. He answered our questions directly and promptly Arthur Brown was extremely cooperative and responsible in working with us in the purchase of our CRV. He answered our questions directly and promptly provided the information we required. It was a pleasure to work with a dealership that was honest and straightforward with regaqrd to the pricing of the vehicle. We were very pleased with the purchase experience and will certainly recommend Arthur and Columbia Honda to our friends and family. More

Great first car purchase for a graduate I am an upcoming graduate at the university of missouri (MIZZOU) and I had my 2003 Dodge Durango broke down on me after 6 years (RIP Beast). So I had I am an upcoming graduate at the university of missouri (MIZZOU) and I had my 2003 Dodge Durango broke down on me after 6 years (RIP Beast). So I had to go to Car dealerships and then I thought about owning a Honda. Once me and my aunt walked in, Doug Walker asked how can I help you. I personally had an awesome time looking, driving and talking about cars with Doug. He is young, "hip", relaxing and knowledgeable when it pertains to cars. He asked questions so he can help me with my situation and could find what I am looking for in a car. He then looked on his stock list and told me what they have to offer for the best possible price. He understood what is it like to buy a car and is not your stereotypical type of car salesman of being overbearing. Furthermore, I had an overall enjoyable experience and I am personally going to keep Doug's card because I know we will be good partners in the car business. Thank you again Doug, we will keep in touch. More