Columbia Honda

Greatest Service department After repeated visits to local mechanics and then visiting Columbia Honda, I won't go anywhere else now. They get it right the 1st time. If there is a After repeated visits to local mechanics and then visiting Columbia Honda, I won't go anywhere else now. They get it right the 1st time. If there is a problem they will do their best to make it right. The biggest reason for not having went there 1st was price, after multiple trips to lesser shops, Columbia Honda comes out less expensive without the hassle of multiple trips. More

Thank You Honda Service Dept! I recently had some issues with a clutch part that continued to break on my 2003 Honda Cr-V over several months. It wasn't the fault of the mechanics I recently had some issues with a clutch part that continued to break on my 2003 Honda Cr-V over several months. It wasn't the fault of the mechanics; rather a recurring faulty part, and a string of bad luck. Each time I brought the issue in to be resolved, I was met with compassion and understanding, not doubt. Thank you all for backing your work with kindness and reliability! More

We trust them with all 5 of our cars! TJ, Autumn, John & the entire crew at Columbia Honda Service have built their reputation as dependable, knowledgable advisors over many years. We tr TJ, Autumn, John & the entire crew at Columbia Honda Service have built their reputation as dependable, knowledgable advisors over many years. We trust their advice and recommendations, and know we are treated honestly. Big thumbs up to all the technicians, including Jared Conklin, for excellent proficiency. Their schedule allows us to make convenient appointments, and they are never rattled when we need urgent fixes. We rely on Columbia Honda Service to keep our family of teen & twenties drivers safe. Prices are fair; workmanship is stellar; customer service is top notch. Our Hondas, Toyota & Ford get all their work done here! More

Very knowledgeable Service Department My dome light wasn’t working and I took it to another service department couple of months ago and they said it was a wiring issue. So today, I thought My dome light wasn’t working and I took it to another service department couple of months ago and they said it was a wiring issue. So today, I thought I take the plunge and have John and his team look at it and fix it for me. Turns out that my car has two switches for interior lights and the one in the very back cargo area was turned off. And just like that, presto, my interior lights work now! It was literally just a flip of a switch! I love it when things happen like that, but it makes you question the other service department! Going to a dealership that has certified OEM techs has paid off since they actually knew that there was a switch in both places and to check them both! This is the 2nd time that this team has helped me with quick fixes where no one else could! More

Best Auto Sevice...NO KIDDING! Please read entire review! Ok. So I never post a review but here goes. I took my 2005 CRV to Columbia Honda to get the recalled airbag replaced. A simple mistake happened and th Ok. So I never post a review but here goes. I took my 2005 CRV to Columbia Honda to get the recalled airbag replaced. A simple mistake happened and the inflator with the wrong serial number was installed. Trust me, serialization is vital in certain industries. I work for a government contractor and serial numbers better be correct. All that to explain that I realize this can be a big deal. So T.J. Arranged to have my vehicle picked up, repaired and returned at no inconvenience to me (I live 45 minutes east of Columbia) . This service department went above and beyond to make things right. So here is exactly what impressed me. I have been to Columbia Honda twice. Both times were to replace factory recalled airbags two years apart. I have never bought anything from this dealership. No parts, no service, nothing and they treated me like I was their most important customer. If I am EVER in the position to buy a new Honda vehicle, they will have my business! Thank you T.J. and crew. More

Fantastic service I've worked with several different service representatives, and TJ is the best. He always keeps me informed with what needs to be repaired, how much i I've worked with several different service representatives, and TJ is the best. He always keeps me informed with what needs to be repaired, how much it will cost, and the urgency of the maintenance. This information helps me schedule out my car maintenance which is incredibly useful as a college student with a tight budget. TJ is incredibly friendly. I'm not sure how many times I've been in to Honda for service, but he always greets me by name as I walk through the door. TJ is always busy, but still finds the time to calmly explain what is going on and answer any questions I have. All in all, TJ is my go to for anything service related at Honda. More

Great service! Really enjoyed having Trent help me with my recent purchase. Very helpful and willing to accommodate my needs. Also, very responsive and informative! Really enjoyed having Trent help me with my recent purchase. Very helpful and willing to accommodate my needs. Also, very responsive and informative! Would definitely recommend working with Columbia Honda and Trent Custard. More

Fast Responses, Right Car, Right Price Trent was amazingly fast with his responses to my questions and car finds. I had a broad list of vehicles and car types i started with and he helped m Trent was amazingly fast with his responses to my questions and car finds. I had a broad list of vehicles and car types i started with and he helped me navigate through the minefield. Ultimately, we found a car that fit our needs and he was equally great to work with during the price negotiation. He was a great partner in the purchase process! More