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Columbia Honda

Columbia, MO

4.9
1,406 Reviews
Columbia Honda is the Home of the Worry Free Guarantee. We want to make you a customer for life!! People call us the Smart Choice! Peace of mind with our clear Smart Price on new and used, PLUS the 3 day love it or leave it exchange policy on pre-owned!
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1650 Heriford Rd.

Columbia, MO

65202

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Showing 1,406 reviews

August 03, 2018

T. J. Mitchel is the best Service Advisor I have ever met. I purchased my Honda Odyssey in 2003. I have used Columbia Honda for all my oil changes and other service needed done since I purchased it. I always More

by odyssey, sue123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2018 -

Columbia Honda responded

Sue, thank you so much for the great feedback! We are very happy to know you had a great overall service experience with TJ! We do appreciate you being a loyal customer and for all your business! Thank you again!

August 02, 2018

New car Purchase Bill Shelton and the Sales staff do everything possible to get you in to the car you want, at the price you need. We didn’t get the same feeling as ot More

by Cw1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Columbia Honda responded

Thank you so much for the positive feedback! We love hearing you had a great car-buying experience from Bill and our team! We hope you enjoy your new purchase! Thank you again for your business! We appreciate you!

August 02, 2018

Awesome Service! Awesome service team and whole dealership is very prefessional. TJ is the man, if you need any service done on your car, come to him, he will always More

by xcr7x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Columbia Honda responded

Thank you so much for the great feedback! We are happy to hear you had an awesome service experience with TJ and our team! We do appreciate you and your business!

July 28, 2018

Ben's the Best! I needed to have my car inspected to renew my plate tags, I only have a few days before they expire so I was pretty anxious. I went to Columbia Honda More

by sjk688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Dupre
Jul 30, 2018 -

Columbia Honda responded

We are so happy to hear you had a hassle-free service experience with Ben and our team! Thank you so much for the positive feedback! We do appreciate you and your business!

July 26, 2018

Great car Thank you so much guys very easy to work with very nice car sales guy Josh very nice guy the manager was very nice also. More

by Blown motor and transmission
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Hammack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Larimore, Bill Sheets
Jul 26, 2018 -

Columbia Honda responded

We are very sorry to hear you had a less than exceptional experience. We do strive for quality customer service and will alert our management team of this situation to investigate further. Thank you for providing your honest feedback, as it will help us improve. Again, we sincerely apologize for the frustration regarding your motor and transmission has caused.

Jul 30, 2018 -

Columbia Honda responded

James, Thank you for giving us the opportunity to help in this situation. We appreciate that you worked with us to fix the issue. Please let me know if I can ever help out in the future! I will pass your kind words along to Josh as well. Danny Hammack General Manager/ Partner

July 25, 2018

Vacation plans changed While on vacation, warning lights appeared on our dashboard. We located the Columbia Honda dealership and we were welcomed by T. J. Mitchell. He said More

by Treffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Great mechanic & friendly gentleman in a wheelchair
Jul 26, 2018 -

Columbia Honda responded

Thank you so much for the kind words and great feedback! We love to hear TJ was able to help service your vehicle and give you a positive experience in our area! We do appreciate you and your business! Thanks again!

July 20, 2018

Excellent! I brought my Odyssey in for a check up before a long trip. Several maintenance problems were detected, we were not surprised as there were a few glitc More

by Marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Columbia Honda responded

Marshall, thank you so much for the positive feedback! We love hearing you had an excellent service experience with TJ and our team! We do appreciate your kind words and your business! Thanks again!

July 17, 2018

TJ is awesome!! I give 5 stars for TJ in the service department. Not only is he knowledgable and trustworthy, but he goes the extra mile all the time when issues pop More

by mom22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Columbia Honda responded

We are glad to hear TJ was able to help resolve the issues regarding your car and providing great service during your visit! Thank you for the kind words and sharing your positive feedback! We do appreciate you and your business!

June 30, 2018

Best Place! This is my second vehicle purchased through Columbia Honda and they have been nothing but the best. They go above and beyond to make the experience go More

by Cass95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ewing, Josh Larimore
Jul 02, 2018 -

Columbia Honda responded

Thank you so much for the positive feedback! We are happy to know you had another great car-buying experience with us! We appreciate you and your business! Glad to have you as part of the Columbia Honda Family!

June 30, 2018

Exceeded all expectations I'm a worry wart about things I can't control. After research you can't control much of the car buying process. Trent made the process so easy and I n More

by MidMoJoe
Recommend Dealer
Yes
Employees Worked With
Trent Custard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Columbia Honda responded

Thank you for the great review! We are very happy to hear you had an overall excellent experience and we exceeded your expectations! We appreciate you and your business! Thank you again!

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