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Columbia Honda

Columbia, MO

4.9
1,361 Reviews
Columbia Honda is the Home of the Worry Free Guarantee. We want to make you a customer for life!! People call us the Smart Choice! Peace of mind with our clear Smart Price on new and used, PLUS the 3 day love it or leave it exchange policy on pre-owned!
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1650 Heriford Rd.

Columbia, MO

65202

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Showing 1,361 reviews

March 13, 2021

Prompt, polite service. Great pricing and provided a much needed loaner vehicle at no extra cost. Time promised was right on the mark as discussed. More

by jason-frederick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Columbia Honda responded

Thank you so much, Jason! We are so happy you had such great service :)

March 13, 2021

Great service, but failed to give listed discounts. I should have pointed this out. Maybe should have printed out and presented all the appropriate coupons More

by Sargent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Stroud
Mar 15, 2021 -

Columbia Honda responded

Thank you for your positive review of our service department. Sorry about the discounts, make sure to just mention them next time and we will get it all worked out!

March 12, 2021

I was happy to see you had received Honda Ridgeline E class and appreciated the prompt sales assistance. We look forward to continuing our service work with you as we've done in the past. More

by gdmyers2001
Recommend Dealer
Yes
Employees Worked With
Arthur Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Thacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Columbia Honda responded

Thank you so much, we are glad that you found the car that you were looking for!

March 11, 2021

Easy to get an appointment. Took me right in on time. This was our first oil change on our new Odyssey, so the cost was free! Can't beat that price. More

by rw4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Columbia Honda responded

Free is ALWAYS the best! Thanks for the great review of our service department!

March 07, 2021

Excellent service in very way. Bill Shelton met my daughter who drove from Rolla for service and made sure everything went well. An impressive dealership. More

by wbairddo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Columbia Honda responded

Thank you so much, we are happy to hear that we were able to help out your daughter!

March 07, 2021

Great job getting me in and great service! Provide a great place to wait. All are friendly. Will return for service . Thank you Honda for everything. More

by Hondamama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Columbia Honda responded

Thank you so much for your positive review of our service department! We can't wait to help you again!

March 07, 2021

I had a great experience while buying a new car from Columbia Honda. I will be back the next time I need a new car. More

by andrew
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trent Custard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Columbia Honda responded

Thank you so much! Congrats on the new car and we can't wait to help with the next!

March 06, 2021

Had you preformed the proper service on the used 2015 CR-V... I wouldn't have needed to return 6 days after purchase to get a new battery installed. I was not happy when the car never started after drivi More

by wildcatfan50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Custard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Columbia Honda responded

We are very sorry about the battery not being installed the first time you came in for service, that is truly our bad. Thanks for coming back and letting us correct the issue and we hope we can help you again in the future to redeem ourselves!

March 06, 2021

We've always gotten excellent service after the sale on both of our Hondas. Kevin kept me informed of the service progress and when it was ready for pickup. I also appreciate him informing us on what servi More

by thurstt53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Columbia Honda responded

Thank you so much for your positive review of our service department, we really appreciate it!

March 05, 2021

I have been driving Hondas since 1994, and I love them!! I have gotten my last three vehicles (CR-V EXL, Accord Sport, and back to a CR-V EX) with the superb help from the awesome Michele Benjamin!! She i More

by sassy redhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas in Finance
Mar 08, 2021 -

Columbia Honda responded

Awww, thank you so much. Your review made my Monday! Congrats on the new CR-V EX!

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