Columbia Honda

The problem was the blower and blower controls on the heater/AC system. The problem was intermittent for a long time, then finally it was not working at all. Such electrical problems can be difficult to heater/AC system. The problem was intermittent for a long time, then finally it was not working at all. Such electrical problems can be difficult to determine and very expensive to repair. The service reps and the technician (Shane) communicated with me a couple times in the process and even gave me options. Together we decided to replace the blower and some of the electronics, and they had it done within the same day. It works fine now. They told me to let them know immediately if any problems persisted. It was a fair price, and I am very pleased, as usual, with the service at Columbia Honda. More

Service staff are very knowledgeable and great to work with customers. Please note that I went to submit my concise and brief comments; however, it would not accept my short answer. Please consider with customers. Please note that I went to submit my concise and brief comments; however, it would not accept my short answer. Please consider removing this requirement for customers to be able to communicate with your dealership. Thank you, More

This is the service department all other service departments should be measured and trained by. Polite, efficient, professional, and always offer options and list priorities, which we really apprec departments should be measured and trained by. Polite, efficient, professional, and always offer options and list priorities, which we really appreciate. Easy to schedule. Will definitely be purchasing another CRV due, not only to their great ratings, but also, in great part, to this service department. More

The best is why I have three Hondas, work to my schedule, in and out in outstanding time, usually under an hour. That's all folks in and out in outstanding time, usually under an hour. That's all folks More

Service department staff has always been excellent. I have noticed that with Covid-19 restrictions vehicle service is faster but staff are not filling the 20-point inspection document completely (otherwi have noticed that with Covid-19 restrictions vehicle service is faster but staff are not filling the 20-point inspection document completely (otherwise I will give them a 5-star rating) More

We took both of our Hondas in for service today. We could not have been treated any nicer by the staff!! Also love your great snacks in the waiting area. not have been treated any nicer by the staff!! Also love your great snacks in the waiting area. More

If I wanted to write twenty five words to describe my experience at Columbia Honda I would without being held hostage to submit my review. experience at Columbia Honda I would without being held hostage to submit my review. More

Great service Dept fast and do a great job. Left car clean and did all required maintenance. Very friendly service. Just like family waiting on you! clean and did all required maintenance. Very friendly service. Just like family waiting on you! More

The service department is consistently wonderful. My service appointment yesterday was scheduled online and I didn’t realize I had to confirm through my text notification, therefore it didn’t show up on service appointment yesterday was scheduled online and I didn’t realize I had to confirm through my text notification, therefore it didn’t show up on their schedule. Service was performed in a timely manner, despite being unexpected. More

Great Service! Friendly and helpful! Kept us informed about when our would be ready for us to pick it up. Spud seems to be a great person. about when our would be ready for us to pick it up. Spud seems to be a great person. More