Columbia Honda
Columbia, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Went in for an oil change; left with a different car! Great service, great salesman, and overall great staff! Great service, great salesman, and overall great staff! More
Mr. Bill was exceptional, he ordered. My car. Got it in, make sure we kept me up. The date when it was coming in and was fabulous through the whole process plus finance department awesome, easy and easy out make sure we kept me up. The date when it was coming in and was fabulous through the whole process plus finance department awesome, easy and easy out. More
Yesterdays service was good but I had to call to see if my car was done as I never received any texts or calls. my car was done as I never received any texts or calls. More
Clean facility, accommodating with lots of snacks and drinks. Staff are all friendly and attentive. Take the time to go over concerns and explain all issues thoroughly. drinks. Staff are all friendly and attentive. Take the time to go over concerns and explain all issues thoroughly. More
Fast service. Courteous and helpful staff. Had my vehicle ready on time. Easy to schedule Courteous and helpful staff. Had my vehicle ready on time. Easy to schedule More
Our encounter with this dealership had begun as a positive one. We were approached by Jamie, who we talked with about our hard cap for our budget and expectations for a vehicle. We had tested our sev positive one. We were approached by Jamie, who we talked with about our hard cap for our budget and expectations for a vehicle. We had tested our several vehicles and were told that the final one we saw could be financed to our budget and no more. The salesman was helpful in answering any questions we had, but could not solidify the numbers for us. After hours of waiting and being led on, the Lucas was brought out to show us the final numbers. It was still above our hard cap of our budget. We discussed how on top of needing to pay the registration fees within 30 days to the DMV and what monthly we were being offered, we told them we wouldn’t be able to afford our monthly car payments. Lucas’ response was: "You don't have to worry about paying it, you won't get pulled over" and sarcastically stated that "everyone in Columbia has expired tags just drive around for 20 minutes and you will see that." We had expressed our concerns with this statement as this could lead to future issues with the DMV/police and asked if he had expired tags. His response was "well no....". What was really upsetting to hear, was that he had said that he "doesn't care what happens after the sale" when we expressed how we would handle this payment once we sign the final paperwork. There was a clear reason why this guy was not put on the sales floor. He had zero people skills and had no clue on how to remediate the situation. We had asked if there was any way we could adjust the final purchase price to offset these costs or to somehow include the sales tax within the monthly payments to make it more manageable in the long term. He had become visibly annoyed and short, saying that this could not be done and that they do not have any cars within our price range. While this could have been true, the salesman and their website stated differently just prior to this discussion. There were several cars on the website that were cheaper than the car that they were trying to force us to sign on. We felt as though they only cared about making the sale immediately and not getting a returning customer base. The financial advisor was extremely unprofessional and unwarranted in his responses, and ultimately we walked out without purchasing a car. Overall, very dissatisfied and disappointed with the service we had received here besides the interactions we had with the salesperson in viewing the vehicles. More
It is always a pleasure to see Mickey! She is the sweetest and always wants to take care of others! She is the sweetest and always wants to take care of others! More
Dependable service, reliable advice from the service technician and affordable options for maintaining my Odyssey at a high level of confidence that it will keep running well past 300,000 miles technician and affordable options for maintaining my Odyssey at a high level of confidence that it will keep running well past 300,000 miles More
The service department performed a recall service on my 2008 Ridgeline. Took some time, but I was told to expect about 3 hrs. (and it was). 2008 Ridgeline. Took some time, but I was told to expect about 3 hrs. (and it was). More
Great service and attention to details. Michelle did a great job of addressing my concerns. Michelle did a great job of addressing my concerns. More