Columbia Honda

On this day great service was provider by one person On this day I was patiently waiting on my sales person to come. Several of the staff had asked me if I had been helped and I advised that I was waitin On this day I was patiently waiting on my sales person to come. Several of the staff had asked me if I had been helped and I advised that I was waiting on my salesperson Chris to come. The service desk had contacted him but he just blew me off stating that I needed to speak with someone else and he would eventually be there and for me to have a seat and wait. After waiting there for over an hour a very nice gentleman by the name of Mr William Shelton (who had asked several times if I needed anything) persistently asked what exactly Chris was suppose to do. I advised that when I purchased my car on Saturday that It was the end of the day and Chris had told me to come back and he would show me what I needed to know about my car and how to connect my phone. I also told him that Chris stated that if I had any trouble I could just read the manual. Mr. Shelton then advised me that he would be more than happy to show me everything I needed to know. Mr. Shelton walked me out to my car and not only showed me everything on my car he set all my settings to my liking and explained all my buttons. He never rushed but took his time. He gave me all of his attention and asked for nothing in return. I had no idea that good customer service was still out there, and now because of this one employees caring, patient and dedicated work ethic I will tell everyone I know and don't know to go to Columbia Honda. More

Great Experience Ryne Armstrong and Columbia Honda was the only dealership able to work out a great deal for our situation. Our 2016 Honda Civic is a great car with am Ryne Armstrong and Columbia Honda was the only dealership able to work out a great deal for our situation. Our 2016 Honda Civic is a great car with amazing gas mileage. More

I'm so glad I went to Columbia Honda! The wonderful people there took the time to make sure that I left with a dependable car, on a teacher's budget, after carefully listening to what I ne The wonderful people there took the time to make sure that I left with a dependable car, on a teacher's budget, after carefully listening to what I needed. It's an attractive car, too, so that's a fun bonus. I find dealing with car stuff stressful, but they are very professional, friendly and trustworthy. I would recommend Columbia Honda to my friends and I would definitely go back to them again. It's such a relief to not have to worry about my car! :) I'm very grateful. More

Great Experience Worked today with Ryne Armstrong. Ryne was very responsive to my requests and budget. He found the perfect car at a fair price in very little time. F Worked today with Ryne Armstrong. Ryne was very responsive to my requests and budget. He found the perfect car at a fair price in very little time. Financing was a breeze! Highly recommend! More

Best personal dealership experience I went in looking for specific features and I got more than I could have hoped for and at a better price than I had planned on. My salesmen was very k I went in looking for specific features and I got more than I could have hoped for and at a better price than I had planned on. My salesmen was very knowledgable about the product and was able to answer all of my questions. He not only walked me through the car's features, but demonstrated them as well. I felt everyone was friendly and there was no pressure put on me at any time. I intend to return for servicing at this dealership. More

Best in town Ryan was awesome helping my son find his right car. I will be referring anyone to him, also not just him this dealership! Everyone was great Ryan was awesome helping my son find his right car. I will be referring anyone to him, also not just him this dealership! Everyone was great More

Columbia Honda was great I recently bought a car from Columbia Honda and they made the process easy. Nick was really helpful in finding exactly what I wanted and spent a lot o I recently bought a car from Columbia Honda and they made the process easy. Nick was really helpful in finding exactly what I wanted and spent a lot of time with me throughout the process. In general, it was a positive experience. I'd be happy to buy from Columbia Honda again in the future. More

New Car Purchase I love my 2016 Honda Civic! Dealership worked quickly to get the exact car I wanted on the lot. I wasn't disappointed. Thanks, Frank! I love my 2016 Honda Civic! Dealership worked quickly to get the exact car I wanted on the lot. I wasn't disappointed. Thanks, Frank! More

Best customer service ever! Lesley Flores went above and beyond answering texts, phone calls, emails and even though she was busy always made time for me with a great attitude. Lesley Flores went above and beyond answering texts, phone calls, emails and even though she was busy always made time for me with a great attitude. More

Very positive experience Just bought a brand new Honda Odyssey and though my wife really likes her new van the reason I am writing this is solely because of the positive exper Just bought a brand new Honda Odyssey and though my wife really likes her new van the reason I am writing this is solely because of the positive experience it was for me. My wife and I were referred specifically to Mr Bill Shelton to work with on getting us into a new van and I can see why. It became obvious very quickly that Bill was more interested in making sure we were comfortable with the decisions we were making than he was in making a sale. Totally felt like he was sincerely trying to help us first and foremost. Bill possessed an extremely thorough understanding of features of the van we were looking at and was very patient in showing how the features functioned. Additionally he personally walked us through the entire service department and introduced us personally to the service department manager, and a service writer and technician that we could request to work with when we bring our van in for routine service. There was no pressure from him and absolutely none of the usual non-sense of the car salesman having to run back and forth between the manager to see what kind of 'deal' he could make while keeping us waiting. When it got to a point that we were ready to mover forward with the purchase of the van Bill simply presented a very reasonable and up front price for the van. No silly games what-so-ever. I have absolutely no buyer's remorse and do not feel taken advantage of at all. Thanks for all your help Bill. More