Columbia Honda

T.J. listens and resolves the problem. Trust me, you cannot go wrong with the T.J., Autumn, Drew and John service team at Columbia Honda. T.J. is a great listener. He makes sure he under Trust me, you cannot go wrong with the T.J., Autumn, Drew and John service team at Columbia Honda. T.J. is a great listener. He makes sure he understands the issue before I leave my car. He knows the right questions to ask to determine the real problem. Then when he calls, he explains it in layman’s terms that I can understand. You can trust T.J. to give you honest advice and quality service. (And, when a dash light comes on while driving to KC, he takes my call!) Definitely, five stars! More

Excellant, Professional I have dealt with a lot of dealerships over the years. This was by far the best new vehicle purchase experience. The staff understood that my time is I have dealt with a lot of dealerships over the years. This was by far the best new vehicle purchase experience. The staff understood that my time is valuable. Everyone we dealt with was nice and acted professional. More

Genuine, Fun Experience! Jermaine and Dave!!! These two helped make our car purchase so easy and fun. We didn't feel like we were just another time slot in their day. Their ma Jermaine and Dave!!! These two helped make our car purchase so easy and fun. We didn't feel like we were just another time slot in their day. Their main focus was on us, and their sole priority was getting us our idea of the best deal possible. They were so patient, honest and genuine every step along the way and it really made a positive impact on the experience as a whole. We really made them work, and they didn't get frustrated with us, push us, or rush us! Jermaine was determined to make sure that we left happy, and he definitely succeeded. The facility as a whole had a really nice feel - even those who weren't working directly with us still made a point to say hello or make sure that we were being taken care of. We love our vehicle, we loved our customer service, and we WILL be back in the future for our next vehicle! The process was fun but also focused. Thank you both! I would absolutely recommend this dealership to others looking to purchase a vehicle. More

Friendly and honest place! They received a 5 star rating because of their overall customer service. They didn't pressure me into buying anything I didn't want to, just to make a They received a 5 star rating because of their overall customer service. They didn't pressure me into buying anything I didn't want to, just to make a quick buck. They were honest, patient, and friendly. Dave and Jermaine were great to work with. Would definitely recommend to my friends in the future! More

They know what they are doing We also did our research online and knew what we were looking for when we went to the dealership. Trenton Custard was great to work with. Very knowl We also did our research online and knew what we were looking for when we went to the dealership. Trenton Custard was great to work with. Very knowledgeable. Had the car we inquired about ready to test drive when we arrived. We were working through USAA for our financing and their car buying service. Trenton knew what we were talking about and there was no haggling over price. He got the car we were interested in from another dealer and made the sale. Will definitely recommend this dealership (and Trenton) to others and will shop here again the next time we are in the market. Thank you! More

T.J. Mitchell I am a student at the University of Missouri but I am originally from Michigan. When my car began having issues I brought it to the Honda dealership t I am a student at the University of Missouri but I am originally from Michigan. When my car began having issues I brought it to the Honda dealership to play it safe. T.J. has helped me immensely. He offered friendly advice and is just an all around good guy. Not only did he help ease my mind but also gave me his personal number in case I ran into any trouble down the road. I would recommend his service to anyone. More

Hands down BEST service EVER!!! As a woman, walking into a service center is never my favorite thing to do, but if there is ever ANYTHING I need I know I can call TJ and it will be t As a woman, walking into a service center is never my favorite thing to do, but if there is ever ANYTHING I need I know I can call TJ and it will be taken care of IMMEDIATELY and I know I'm not going to be completely screwed on pricing! I wont take my car anywhere else! More

New car purchase I did my research online and knew what I wanted when I went into the dealership. Chris Campbell was great to work with. He understood we were working I did my research online and knew what I wanted when I went into the dealership. Chris Campbell was great to work with. He understood we were working around appointments the day we went in, so we did all but the financial piece in our first sit down and then he had everything set up with the financial advisor, John Frye so the final sit down went smoothly and quickly. He gave us a great tutorial on the technology options the car had prior to us leaving the dealership. It was the smoothest car buying experience I've had More

TJ MITCHELL IS AMAZING There is no other serviceman I'd rather go to in the COUNTRY than Tracey "TJ" MItchell. TJ does is an excellent communicator, and is really knowledge There is no other serviceman I'd rather go to in the COUNTRY than Tracey "TJ" MItchell. TJ does is an excellent communicator, and is really knowledgeable about cars. He makes me feel like a first class customer every time I come in and I feel so lucky to have him in Columbia. More

Excellent Honda purchase. Started my experience with this dealership just looking around. The excellent people at the dealership knew exactly what I was looking for, and with n Started my experience with this dealership just looking around. The excellent people at the dealership knew exactly what I was looking for, and with no trouble at all I'm the proud owner of a new civic. More