Columbia Honda

Good Efficient Service Our 2012 Honda Accord with 132K miles was in for an oil change. Service Advisor was courteous and helpful. We like this dealership as they are not p Our 2012 Honda Accord with 132K miles was in for an oil change. Service Advisor was courteous and helpful. We like this dealership as they are not pushy but want to be sure your car is in the best running shape possible. More

Help - when we needed it On Tuesday, August 22nd I was on my way to Columbia from St Louis - about 5 miles east of Kingdom City (about 20 miles out of Columbia) my '01 Odyssey On Tuesday, August 22nd I was on my way to Columbia from St Louis - about 5 miles east of Kingdom City (about 20 miles out of Columbia) my '01 Odyssey broke down. I was towed to Honda in Columbia and advised that the engine was damaged and that the cost to repair would exceed the value of the vehicle. My wife came and got me and we went home (about 90 miles) to think about what to do. The conclusion was that it did not make sense to repair - thus we bought a different car. The Honda dealership was very helpful, did not charge anything to actually tear the engine down to make sure of the problem. They did not charge us any storage, they made sure the car was secured and held the car until we could get back down to take the plates off, etc. We made a decision to donate the car to "Kars 4 Kids" and they will pick it up on Monday. More

Great customer service Columbia Honda has always treated us well. Communication is excellent and they are super friendly. TJ is awesome. He's great at what he does and has r Columbia Honda has always treated us well. Communication is excellent and they are super friendly. TJ is awesome. He's great at what he does and has really become a friend. Autumn is great too. Columbia Honda never fails fo resolve any issues we have quickly and with a smile. More

Great experience...great car! Like most, I don't like buying a car. Columbia Honda isn't the typical dealership. The process was straightforward and they were patient with our qu Like most, I don't like buying a car. Columbia Honda isn't the typical dealership. The process was straightforward and they were patient with our questions. More

Takata Air Bag replacement and they did SO MUCH MORE 2009 Honda Accord Takata Air Bag replacement. TJ was great on the phone scheduling the appointment. While picking it up, TJ and Autumn informed me t 2009 Honda Accord Takata Air Bag replacement. TJ was great on the phone scheduling the appointment. While picking it up, TJ and Autumn informed me they noticed my car had the Warranty Extension Campaign and several things wrong with it. TJ tried to contact me with no luck. Since it was under warranty anyway, he informed the experts to "fix the problem": 7 hours and gaskets, O-rings, Bolts, S-Plugs, Throttle plates, Filters, etc. later, and it is like I am driving a brand new car. BTW - I had the car at two different locations in last two years trying to find out what the problem was. Both of them could not find a problem. I'm forever indebted. Thanks TJ and Autumn. More

Awesome trade in! I was shown the Honda CR-V pre-certified by Jonathan Barfield and he was such a great help! He was not pushy and explained everything honestly. I don' I was shown the Honda CR-V pre-certified by Jonathan Barfield and he was such a great help! He was not pushy and explained everything honestly. I don't like pushy sales people, even though I do understand its their job. One of the managers, Keith Marlett was awesome and helped us get the best financial deal! Thanks to both of them for all their help! I always stick with Honda! More

Thank you! The only reason the dealer got 4 Stars instead of 5 is we made an appointment to test drive one particular car and when we arrived it was no longer av The only reason the dealer got 4 Stars instead of 5 is we made an appointment to test drive one particular car and when we arrived it was no longer available. I would have appreciated a call to let us know. Doug stepped in and helped us find two other cars matching our needs. We ultimately decided on the Highlander. Thank you Doug!! More

Fantastic Service This last Thursday late after coming home from work my tire was leaking air. When my husband called in TJ right off the bat knew it was our number, b This last Thursday late after coming home from work my tire was leaking air. When my husband called in TJ right off the bat knew it was our number, because we are consistent customers, introduced himself and said "Hello, Orlando what can I do for you today?" My husband was a bit frantic because of our situation and asked if there was any way we could get it looked at tonight. TJ said without hesitation, come right on in. TJ personally took care of our problem, so I had my vehicle for work the next day. He also took the time to take care of a chocolate stain my husband just got in our new car, and he didn't even charge us for it. I trust my vehicles with Columbia Honda and won't go anywhere else. That is saying a lot for me. I have to really trust someone with my car. All the service people like TJ and Autumn are honest and treat everyone fairly, like they are one of your closest friends. Where do you find that anymore?! The mechanics like the ones who have worked on my cars, Jared and Charlie, are reliable thorough and honest. This just shows what a great management team is at Columbia Honda from John in Service and Danny over the whole shop. And we've recent bought another vehicle with them, 2017 CRV. Bill was fantastic and knew his product and when he sees us in service he always comes by to say hi and brighten our day. Funny, people hate to get their car fixed, for me with the GREAT staff at Columbia Honda I don't feel that way at all. I feel relaxed and whatever the issue it's going to be taken care of in the right way. Keep up the WONDERFUL work guys, you should feel very proud. Thanks so much!! More

Very patient and eager to work Obada went above and beyond to get us a great deal on the car we had our hearts set on! He was patient with us, as we were calling and texting him que Obada went above and beyond to get us a great deal on the car we had our hearts set on! He was patient with us, as we were calling and texting him questions all morning. When we arrived at the dealership he met us with the keys and we went on our test drive. The whole process was quick and smooth, and we were headed home in our new car before we knew it! We highly recommend Columbia Honda! More

Great offers and technical consultation We were just there and bought a Honda Accord. Staff were really friendly and honest, specially Obada and James, tried to give us best of our requireme We were just there and bought a Honda Accord. Staff were really friendly and honest, specially Obada and James, tried to give us best of our requirements. Good discount, maintained car well and great advice to pick the right car. Honda, my favorite car manufacturer, is however one of the best in terms of quality and price. I highly recommend to see them if you need a car!!! More