Columbia Ford Kia - Service Center

This is what the term, "Best Value" means. This is the third car I've bought from Columbia Ford. They do all my service and I never miss a manufacturer's recommended service check. I'm approa This is the third car I've bought from Columbia Ford. They do all my service and I never miss a manufacturer's recommended service check. I'm approaching 200,000 miles on my present vehicle and expect it to go at least another 100,000 miles because Columbia Ford takes such good care of it for me. Thanks Guys and Gal's. Keep up the good work. More

Replacement of headlight I was greeted cheerfully at the Service Desk by Bobby Eskey and asked how I could be helped. I explained that the passenger headlight went out on my n I was greeted cheerfully at the Service Desk by Bobby Eskey and asked how I could be helped. I explained that the passenger headlight went out on my new Ford Fiesta. The Service representative asked all the necessary questions to properly assess and correct the situation. Another representative came out to tell me that they would have to get the replacement bulb from another location and that it would be ready in 10 minutes. The staff was quick, professional, and apologetic for the "bad bulb". More

Service of my Mercury This was my first experience in having my new Mercury SUV serviced for an issue with the ABS system. Bobby Eskey provided me with friendly, efficient This was my first experience in having my new Mercury SUV serviced for an issue with the ABS system. Bobby Eskey provided me with friendly, efficient and professional service that I have not experienced with past cars at previous dealerships, and it was very refreshing. I will not hesitate to bring my vehicle back to Columbia Ford, as I appreciate the accommodating customer service and friendly atmosphere. More

Oil change and tire rotation The work was done in a very professional and efficient manner. The entire staff was very friendly. The job was done in under 50 minutes. The waiting a The work was done in a very professional and efficient manner. The entire staff was very friendly. The job was done in under 50 minutes. The waiting area was very comfortable. More

rain guards Had rain guards installed on my new car, they look great, they make my car look sporty. It didn't take them long to install them Had rain guards installed on my new car, they look great, they make my car look sporty. It didn't take them long to install them More

Oil change and diagnosis Great fast service. Excellent attitude. Diagnosed issue fix led it then did lube oil filter with tire rotation. All in about 2 hrs time. Thank You! Great fast service. Excellent attitude. Diagnosed issue fix led it then did lube oil filter with tire rotation. All in about 2 hrs time. Thank You! More

Excellent visit as always Columbia ford service department is always friendly n courteous. I am always completely satisfied with my visits and overall experience with Columbia Columbia ford service department is always friendly n courteous. I am always completely satisfied with my visits and overall experience with Columbia ford. It's the only dealership I will go to for all my Ford needs. More

Great Customer Care They go out of their way to take care of their customers! I always feel confident that the repair to my vehicle was done with accuracy, care and pride They go out of their way to take care of their customers! I always feel confident that the repair to my vehicle was done with accuracy, care and pride. More

Prompt attention received! I really appreciated Bob's attention to my passenger door that wouldn't shut or open. He arranged immediate attention,and a service solution, as a ser I really appreciated Bob's attention to my passenger door that wouldn't shut or open. He arranged immediate attention,and a service solution, as a serious event may have occurred. More

Electrical gremlin Thank you for finding the electrical problem in my Focus. I had visions of this problem being an ongoing issue for weeks or months. Thanks to t Thank you for finding the electrical problem in my Focus. I had visions of this problem being an ongoing issue for weeks or months. Thanks to the 'detective work' and persistence of the technician (Kevin... I think). I drove my Focus 600 miles the next day - I am confident it is fixed. Thank you again. More