Columbia Ford Kia - Service Center

Service reps are great. But my car was leaking the next day. bobby and all the other service reps are always friendly and helpful. Had a power steering line changed. The next day, an oily fluid was leaking a HUG bobby and all the other service reps are always friendly and helpful. Had a power steering line changed. The next day, an oily fluid was leaking a HUGE puddle all over our new driveway and my car had to be towed out. Not impressed. Driveway is now stained. (Obviously not Bobby's fault) More

Oil change and inspection I have been coming to Columbia Ford for several years now. I believe they know what they are doing. We are planning a trip and need to be prepared. I have been coming to Columbia Ford for several years now. I believe they know what they are doing. We are planning a trip and need to be prepared. More

Service and touch up from original sale The sales staff is exceptional and very well versed in the ford product line. Aaron is spot on and is one of the best stand up salesman that I have ev The sales staff is exceptional and very well versed in the ford product line. Aaron is spot on and is one of the best stand up salesman that I have ever dealt with. Theresa in service contacted me and kept me up to date on all aspects and was very courteous and easy to do buisness with. More

service and employees where excellent as usual Theresa has a nice personalty and is an excellent employee. You are lucky to have her working for you.It was a pleasure to talk to her. Theresa has a nice personalty and is an excellent employee. You are lucky to have her working for you.It was a pleasure to talk to her. More

Thank you! Thank you for the great service! I waited while my car was services and did not have to wait long. Repair was needed and the service staff explained Thank you for the great service! I waited while my car was services and did not have to wait long. Repair was needed and the service staff explained very clearly what was needed and how long the process would take. I am very appreciative of the thoughtfulness! More

This is what the term, "Best Value" means. This is the third car I've bought from Columbia Ford. They do all my service and I never miss a manufacturer's recommended service check. I'm approa This is the third car I've bought from Columbia Ford. They do all my service and I never miss a manufacturer's recommended service check. I'm approaching 200,000 miles on my present vehicle and expect it to go at least another 100,000 miles because Columbia Ford takes such good care of it for me. Thanks Guys and Gal's. Keep up the good work. More

Replacement of headlight I was greeted cheerfully at the Service Desk by Bobby Eskey and asked how I could be helped. I explained that the passenger headlight went out on my n I was greeted cheerfully at the Service Desk by Bobby Eskey and asked how I could be helped. I explained that the passenger headlight went out on my new Ford Fiesta. The Service representative asked all the necessary questions to properly assess and correct the situation. Another representative came out to tell me that they would have to get the replacement bulb from another location and that it would be ready in 10 minutes. The staff was quick, professional, and apologetic for the "bad bulb". More

Service of my Mercury This was my first experience in having my new Mercury SUV serviced for an issue with the ABS system. Bobby Eskey provided me with friendly, efficient This was my first experience in having my new Mercury SUV serviced for an issue with the ABS system. Bobby Eskey provided me with friendly, efficient and professional service that I have not experienced with past cars at previous dealerships, and it was very refreshing. I will not hesitate to bring my vehicle back to Columbia Ford, as I appreciate the accommodating customer service and friendly atmosphere. More