Columbia Ford Kia - Service Center

Outstanding Service!! I have been coming to this dealer since 1992. Have bought vehicles here. I deal mostly with service and sometimes parts. Mike Pahlas and his service t I have been coming to this dealer since 1992. Have bought vehicles here. I deal mostly with service and sometimes parts. Mike Pahlas and his service team are the best in the industry, and I have been to a lot of dealers even in other states. Not only is the service great, but they treat you like one of the family, with respect. They go out of their way to accommodate customers, and make sure my vehicle is fixed right the first time. Technician Paul Danieluk is an absolute genius! His working knowledge and attention to details of vehicles is simply amazing. The building and customer accommodations are awesome, buts its not about the building, its the people. I'm a car guy, and even if you're not, they will make sure you are happy. I make the trip to Columbia Ford because I want to , and I live 55 miles away!!! More

Quick but thorough service I was told it would be about an hour to change the oil and rotate the tires on my Edge but it turned out to be less than that. That also includes the I was told it would be about an hour to change the oil and rotate the tires on my Edge but it turned out to be less than that. That also includes the multi-point inspection they normally perform. I hung around in their waiting area but I also received an email that the service was completed which is a nice touch if I had decided to not stick around. More

body shop Great shop. Completed work for estimate.no hassles with the insurance company (travelers) vehicle was nice and clean when returned and had a great pa Great shop. Completed work for estimate.no hassles with the insurance company (travelers) vehicle was nice and clean when returned and had a great paint job. Can't tell thatt it was repaired.. More

New Brakes I brought my car in to have new brakes installed. I was due for new brakes so I purchased aftermarket upgraded drilled and slotted brakes to cure the I brought my car in to have new brakes installed. I was due for new brakes so I purchased aftermarket upgraded drilled and slotted brakes to cure the morning squeel. These are advertised to reduce this issue. Like a lot of cars these days my 2012 Taurus would get a slight coating of rust on the rotors over night and I'd hear this squeel backing out of the driveway every morning. The new brakes have been installed. The squeel is gone. Columbia Ford did it for slightly less than was quoted over the phone even with the oil change added to the service. As usual everyone was very nice and the service was excellent. There are a few Ford dealerships closer to me than Columbia but it's definitely worth the trip. More

GREAT!! I've been coming to this dealership for over 20 years. I have always had great service from all of the staff members who work there, I've been coming to this dealership for over 20 years. I have always had great service from all of the staff members who work there, More

Honesty After having bad luck with Central Ford in Plainfield, I was told with the honesty of Columbia Ford I would be happy with my results... As Columbia Fo After having bad luck with Central Ford in Plainfield, I was told with the honesty of Columbia Ford I would be happy with my results... As Columbia Ford found my issue with one shot I'm very happy with my outcome there. I'm a happy girl now my truck does run well, after six months of others not figuring out what the problem was. More

Great service. Had made a apt online to drop my f150 off for service. Theresa was great and offered some complimentary services for my truck. Everything was still co Had made a apt online to drop my f150 off for service. Theresa was great and offered some complimentary services for my truck. Everything was still covered warranty and the issues I had they fixed, no questions asked. Great customer service and always pleased with the work performed. More

treated with respect, great workmanship The Body Shop personnel were very helpful. They worked with the insurance company and made the experience easy. Our truck looks perfect. I have alread The Body Shop personnel were very helpful. They worked with the insurance company and made the experience easy. Our truck looks perfect. I have already told friends to go there. Kind, respectful and prompt. More

Great experience! Brought my car into Columbia ford for service the other day- they are the friendliest, most helpful dealership. I will no longer go to any others- the Brought my car into Columbia ford for service the other day- they are the friendliest, most helpful dealership. I will no longer go to any others- the service, considerate staff and efficient staff are a pleasure to work with. They made sure my son was entertained, gave him fish food to feed the fishes and cold water and complimentary coffee while we waited. Our Breakfast at thunderbird cafe was excellent! Great visit to Columbia ford- keep up the good work! More

Done Right The service department advisor I worked with understood what I needed and then followed up with a phone call when the preliminary diagnostic work was The service department advisor I worked with understood what I needed and then followed up with a phone call when the preliminary diagnostic work was done. He provided clear and accurate information. The work was done by the techs as promised and done right! It doesn't get any better than that. More