1,364 Reviews of Columbia Ford Kia - Service Center
Everyone was super nice and professional This dealership is definitely outstanding. The Service advisor (Theresa) is always very professional, attentive, and courteous. I will definitely cont This dealership is definitely outstanding. The Service advisor (Theresa) is always very professional, attentive, and courteous. I will definitely continue to service my vehicle here. Thanks everyone More
Terrific Drop In Service Top rating for personnel who give top customer service!!! Thanks for fitting my car in to fix an inoperable turn signal ASAP!!! I was in and out withi Top rating for personnel who give top customer service!!! Thanks for fitting my car in to fix an inoperable turn signal ASAP!!! I was in and out within half an hour!!! More
Helpful My a/c died on a 93 degree day. Brought it in for service and had the best help ever. Theresa couldn't have been more helpful. She searched multipl My a/c died on a 93 degree day. Brought it in for service and had the best help ever. Theresa couldn't have been more helpful. She searched multiple sites to find me the best prices on the Parts needed for the work needing done. She kept me posted every step o the way. I couldn't have asked for better help. More
Smooth Staff is always friendly, service is always on point and in a timely fashion, Wouldn't take my baby anywhere else. Recommended to all friends and fa Staff is always friendly, service is always on point and in a timely fashion, Wouldn't take my baby anywhere else. Recommended to all friends and family! More
Great dealership I love coming in for my service. They are very quick, receptive, and helpful. The day I came in and they were behind schedule they let me know right a I love coming in for my service. They are very quick, receptive, and helpful. The day I came in and they were behind schedule they let me know right away, and while I waited I enjoyed breakfast at the cafe with a complimentary coffee. They always go over the paperwork from the inspection with me so I know everything is in good shape. No complaints. More
Outstanding People Had a small mishap with my Edge, when I called Joe got me in later that day. Job was completed within an hour, again to my total satisfaction. Too ba Had a small mishap with my Edge, when I called Joe got me in later that day. Job was completed within an hour, again to my total satisfaction. Too bad I don't have this service in Florida where I now live. The ford service department at Delray Motors there doesn't come close to Columbia Ford. I try to get ALL my service done at Columbia Ford when I am here. I do not trust anyone else BUT Columbia Ford. Mike, Joe, and Theresa are fantastic!!!! More
The Best Brake Job Yet! I went in for an oil change and the mechanic noticed that I really needed to have my rear brakes done as the rotors were being scratched. Theresa did I went in for an oil change and the mechanic noticed that I really needed to have my rear brakes done as the rotors were being scratched. Theresa did a great job organizing everything so that the work could be done right away AND she gave me a great price for the work. It work was done within a few hours and I was (safely)on my way, The team is always a pleasure to do business with. the atmosphere is pleasant and the waiting area is more like a five-star hotel lobby than a mechanic's waiting area. Most importantly, the repairs are always performed to the highest standards and the prices are fair. I couldn't sk for anything more. More
very nice. I appreciate it when the conversation that I have is quick, accurate and helpful. The work needed was described fully (even the disappointing cost of I appreciate it when the conversation that I have is quick, accurate and helpful. The work needed was described fully (even the disappointing cost of a new key). More
Great Service!!!!!!! I was recently in for service before leaving out of town unexpectedly I had some major issues that needed immediate action After having service comp I was recently in for service before leaving out of town unexpectedly I had some major issues that needed immediate action After having service completed,Upon driving home my car quit on the road..Call service right away. Within a matter Joe , Mike, Rachel & The service team took care of me. They truly went above and beyond to help me at the last minute. THANK YOU!!!!!!! More
excellent service Always fast, friendly and clean. You feel like your are family when you are there. They are very accomodating when scheduling and appointment. Excel Always fast, friendly and clean. You feel like your are family when you are there. They are very accomodating when scheduling and appointment. Excellent service! More