Columbia Ford Kia - Service Center

Service The service department was friendly, knowledgable, and timely. I was told the appointment would take 1.5 hours and it only took 45 minutes. The caf The service department was friendly, knowledgable, and timely. I was told the appointment would take 1.5 hours and it only took 45 minutes. The cafe is a great service to provide to your customers when they are waiting for the service to be completed. More

Great service Everyone from service desk people to sale are very friendly. It is a nice feeling to know that you can trust people to get the job done right. Everyone from service desk people to sale are very friendly. It is a nice feeling to know that you can trust people to get the job done right. More

Prompt Joe, was prompt, arranged for oil change, tire rotation and general check of the car. Pleasant surroundings to wait for my vehicle to be completed. Joe, was prompt, arranged for oil change, tire rotation and general check of the car. Pleasant surroundings to wait for my vehicle to be completed. More

Good Service I had brought my car in for an oil change . This was the first time I had met Bobby and I had a few questions about synthetic oil vs.synthetic blends I had brought my car in for an oil change . This was the first time I had met Bobby and I had a few questions about synthetic oil vs.synthetic blends . He was very knowledgeable and courteous while answering all my questions and they did a good job . More

Great service. Columbia Kia provides great, courteous service. Made every effort to get me in and out as quickly as possible. I have enjoyed my experience dealing Columbia Kia provides great, courteous service. Made every effort to get me in and out as quickly as possible. I have enjoyed my experience dealing with this dealership! More

"Routine" The truck was bought less than a year ago, shouldn't have to be replacing a power steering pump with me covering full cost,and the amount of miles on The truck was bought less than a year ago, shouldn't have to be replacing a power steering pump with me covering full cost,and the amount of miles on the truck, Rachel was helpful but the invoice was confusing with an alignment charge in the price. More

Just another dealership I left with the distinct feeling that I had been ripped off. That and they obviously can't tell time. I love how 30 minutes turns into over an hou I left with the distinct feeling that I had been ripped off. That and they obviously can't tell time. I love how 30 minutes turns into over an hour. Especially when I have to get back to work...which I told them 4 times. If I wasn't getting oil and tire rotation as part of the deal when I bought the car I wouldn't be there at all. Maybe Suburban Subaru will appreciate my custome. More

Oil Change Sevice I had my first oil change with Columbia Ford Kia and they were great. They were fast and efficient! I had a concern about a noise and they checked it I had my first oil change with Columbia Ford Kia and they were great. They were fast and efficient! I had a concern about a noise and they checked it out for me without hesitation. More

Routine maintenance. I was greeted pleasantly. After discussing what needed to be done, I relaxed in a very comfortable lounge. Everything I had asked to be done was addre I was greeted pleasantly. After discussing what needed to be done, I relaxed in a very comfortable lounge. Everything I had asked to be done was addressed. The paperwork gave me a good accounting of what had been done. More

Fine as usual Went in for a recall issue. No problem getting in and they were able to give me a 100,000 mile check while it was there. Went in for a recall issue. No problem getting in and they were able to give me a 100,000 mile check while it was there. More