Columbia Ford Kia - Service Center

Vanity mirror I was late and service found time to do my repair .service rep was very polite and follow thru was great . Nice to see somebody still cares I was late and service found time to do my repair .service rep was very polite and follow thru was great . Nice to see somebody still cares More

Other than tightening lug nuts, They do fine work Had my wife's 2015 Sedona minivan in for simple oil change and tire rotation. Driving home it felt kinda bumpy but with the roads in CT, that's par f Had my wife's 2015 Sedona minivan in for simple oil change and tire rotation. Driving home it felt kinda bumpy but with the roads in CT, that's par for the course. Next day (Saturday) my wife takes the kids to the store and comes back reporting the same. I go out and check the lug nuts and its amazing that they were all still there. Not even hand tightened. Just started. Luckily it didn't cause and accident but I'm not much for relying on luck. I called service department but of course they're closed on weekends. Left a message for someone to call me Mon morning but I'm writing this at half past noon and no one has bothered to call. To be fair, the people there are friendly and helpful but then again, so is the guy who bags my groceries. Not sure I want to put my family's life in his hands either. More

Well done Very friendly and informative about what needed to be done and time of completion. Seemed like I was the top priority and kept me informed around the Very friendly and informative about what needed to be done and time of completion. Seemed like I was the top priority and kept me informed around the services that my vehicle needed. More

The works We had our 2013 Ford 150 serviced at Columbia Ford. We found the staff friendly and informative and were highly satisfied with their work. Our work We had our 2013 Ford 150 serviced at Columbia Ford. We found the staff friendly and informative and were highly satisfied with their work. Our work was performed in a timely manner. More

Great service The staff I dealt with were very friendly and knowledgeable. The service was quick and efficient and I was given a full description of the work that w The staff I dealt with were very friendly and knowledgeable. The service was quick and efficient and I was given a full description of the work that was done on my vehicle. More

Oil change Very friendly staff with fast quality service . The cafe was clean and staff was also patient and helpful. Overall great experience. Will definitely r Very friendly staff with fast quality service . The cafe was clean and staff was also patient and helpful. Overall great experience. Will definitely return again. More

prompt and polite service We called about an issue with our car. They gave us the time/day slot we needed. The car was ready when they said it would be and actually communica We called about an issue with our car. They gave us the time/day slot we needed. The car was ready when they said it would be and actually communicated during that day. More

Engine light Appointment was kept and on time. Arrived early and was out early. Was kept updated on price and work needed along with the details of what was comp Appointment was kept and on time. Arrived early and was out early. Was kept updated on price and work needed along with the details of what was completed. More

30,000 mile check I have always had courteous and timely service from this dealership. John indicated I may need new filters, but it turned out that they were not nee I have always had courteous and timely service from this dealership. John indicated I may need new filters, but it turned out that they were not needed at that time. Rather than replacing them anyway (which I thought was going to happen), they were very honest with me. More

Routine service Had multiple items repaired, very happy with the service dept & the work they provided. Issue w/ FORD for not issuing routine vehicle computer system Had multiple items repaired, very happy with the service dept & the work they provided. Issue w/ FORD for not issuing routine vehicle computer system updates at no cost. More