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Columbia Ford Kia
Columbia, CT
4,145 Reviews
Thank You for choosing Columbia Ford Kia to fulfill your automotive needs. When it comes to depending on an organization you can trust, we understand how difficult it can be to find. We are honored that you have chosen us. Our goal is to service you and your automotive needs, whether it is purchasing a new or used car or truck, having your vehicle reconditioned, service and repair related issues, body work, or your need for parts and accessories for your current vehicle. We want you to be able to come to one place where you can feel comfortable, and be treated like a friend, not a number.
Our facility has been newly renovated with you and your convenience being our utmost concern. Its exterior design is geared to accommodate efficiency as well an eye-pleasing atmosphere. Our interior houses friendly, helpful, and capable employees ready to welcome and assist you with any questions or concerns you may have. Our unique showroom will entertain and interest you, as well as display our fine automobiles.
Welcome to the Columbia Ford Kia EXPERIENCE -- where we will do everything in our power to earn and retain the trust you have placed in us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,148 reviews
August 23, 2011
We were greeted with a smile and treated incredibly well. One of the most important parts of any negotiation was trust, which John and his manager earned in a short time. A few issues were quickly resolved. One of the most important parts of any negotiation was trust, which John and his manager earned in a short time. A few issues were quickly resolved. More
by buhagiarfx
Employees Worked With
John Duda, Chris Messier
August 21, 2011
Everyone at Columbia Ford Kia was EXTREMELY friendly, knowledgable, and accomodating. They gave us our asking price For our trade in as well as worked on the price of the car. We were very happy with ou knowledgable, and accomodating. They gave us our asking price For our trade in as well as worked on the price of the car. We were very happy with our experience. More
by Kacbab7
Employees Worked With
Alan G., Chris M, and Sarah S. , Chris Messier
August 20, 2011
Excellent friendly service. The easiest car buying process I have ever had. We have never had a dealer this dedicated to making sure we were happy with our car purchase. process I have ever had. We have never had a dealer this dedicated to making sure we were happy with our car purchase. More
by mwatson223344
Employees Worked With
Steve Murphy, Chris Messier
August 13, 2011
There was no transits on the lot, John Senick located almost exactly the vehicle I was looking for. The right color and the option pkg I was looking for. Was a much better experience then the last time I almost exactly the vehicle I was looking for. The right color and the option pkg I was looking for. Was a much better experience then the last time I tried to buy a car at Columbia ford More
by David Caperino
Employees Worked With
John Senick, Chris Messier, John Senick
August 09, 2011
Very good experience, love my new car, would recommend dealearship to family and friends. Very good customer service and I have heard wonderfull things about the service dept as well dealearship to family and friends. Very good customer service and I have heard wonderfull things about the service dept as well More
by vkettle
Employees Worked With
Aaron and Sarah
August 07, 2011
The folks at Columbia were extremely helpful. It was a relaxed experience. We negotiated a fair price and they replaced the front valance which had been cracked. Not so sure about the used car inspection relaxed experience. We negotiated a fair price and they replaced the front valance which had been cracked. Not so sure about the used car inspection process. As noted there was a large chipmunk nest in the air cleaner. The air filter was filthy and clogged. In addition the rear bumper had been hit and was bent. I didn't notice it when I inspected the truck. More
by PJB
Employees Worked With
Eric Miller, Sarah Sutherland, Service Mgr. Sales supervisor, Chris Messier, Eric Miller
August 02, 2011
I would come back to this dealership for my vehicle now and for more vehicles in the future. The customer service is great and I trust John Senick and Chris Messier very much. They are great people to work and for more vehicles in the future. The customer service is great and I trust John Senick and Chris Messier very much. They are great people to work with. More
by scholewa570
Employees Worked With
John Senick, Chris Messier, Chris Messier, John Senick
July 31, 2011
Initially we were there to meet up with Jake Gurzler, however Jake was with a customer. Mike had come over to us to see if he could help out. From that point on he was extremely professional and kind. He however Jake was with a customer. Mike had come over to us to see if he could help out. From that point on he was extremely professional and kind. He showed us around the dealership and made us feel very welcome. He made sure my young daughter was not bored as there were lulls here and there with obtaining information, etc. He has a very nice personality and I would buy another car from Mike (once I pay this one off! ) :) I would recommend Mike and this dealership to friends and family. This dealership is a class act and Mike also! Thank you ! More
by kgoodine
July 28, 2011
I would recommend this dealership because of the customer service. I was greeted and the dooe and directed to the sales rep. The sales rep then answered my questions regarding a vehicle and allowed me to t service. I was greeted and the dooe and directed to the sales rep. The sales rep then answered my questions regarding a vehicle and allowed me to take a test drive. More
by paulaf9
Employees Worked With
Aaron Guielbauelt and Sara Sutherland
July 20, 2011
Columbia Ford had the used car that we liked at the right price. The sales people were professional and worked with us to make the sale possible. price. The sales people were professional and worked with us to make the sale possible. More
by Russ Dory
Employees Worked With
allen Giudici, Chris Messier
