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Columbia Ford Kia
Columbia, CT
4,148 Reviews
Thank You for choosing Columbia Ford Kia to fulfill your automotive needs. When it comes to depending on an organization you can trust, we understand how difficult it can be to find. We are honored that you have chosen us. Our goal is to service you and your automotive needs, whether it is purchasing a new or used car or truck, having your vehicle reconditioned, service and repair related issues, body work, or your need for parts and accessories for your current vehicle. We want you to be able to come to one place where you can feel comfortable, and be treated like a friend, not a number.
Our facility has been newly renovated with you and your convenience being our utmost concern. Its exterior design is geared to accommodate efficiency as well an eye-pleasing atmosphere. Our interior houses friendly, helpful, and capable employees ready to welcome and assist you with any questions or concerns you may have. Our unique showroom will entertain and interest you, as well as display our fine automobiles.
Welcome to the Columbia Ford Kia EXPERIENCE -- where we will do everything in our power to earn and retain the trust you have placed in us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,148 reviews
May 16, 2012
Everything was great until the need to adapt came about. I was recomended to come here which Is over an hour from my own home but I came anyway. When I went back to school and the need to be contacted by em I was recomended to come here which Is over an hour from my own home but I came anyway. When I went back to school and the need to be contacted by email was needed everything fell apart. My questions weren't getting answered and it ended up costing me extra money because John didn't take the time to find out what I needed for some aspects of the paperwork. I'm overall happy with the car but not with the service. I'm still waiting in things now, 3 weeks after my purchase, and haven't gotten responses. More
by Rachelr910
Employees Worked With
John Senick
May 15, 2012
Great staff, came in with my number the first time, huge inventory, price was considerably lower than other Dealer. When I asked for a call back, I received one. Bottom Line: A great buying experience... inventory, price was considerably lower than other Dealer. When I asked for a call back, I received one. Bottom Line: A great buying experience........ More
by Traftnuc
May 04, 2012
The rating we gave was because we received excellent service when purchasing the 2012 Fusion. All of our questions were answered and the sales team was very willing to work with me to make a deal. Aaro service when purchasing the 2012 Fusion. All of our questions were answered and the sales team was very willing to work with me to make a deal. Aaron is very personably always returned my calls promptly and explained the features of the vehicle which was very helpful. It was a pleasure to do business with the dealership. More
by Terese Russi
Employees Worked With
April 28, 2012
Wonderful buying experience, wonderful facility, friendly employees. Purchased a new vehicle with no pressure. They made you comfortable and were very interested in making the deal without being pushy. After employees. Purchased a new vehicle with no pressure. They made you comfortable and were very interested in making the deal without being pushy. After the sale, salesman, manager and finance were great. Drove in with my car, looking for a new car, left from that same visit ith a new ride! More
by gwillett
April 28, 2012
An excellent experience! I was able to select my car, test drive, receive comprehensive information about the vehicle and financing, and complete the purchase within an hour. test drive, receive comprehensive information about the vehicle and financing, and complete the purchase within an hour. More
by cbaveghe
April 28, 2012
The dealership is amazing. service was wonderful and the experience was great. My 3 year old can't wait to go back to feed the koi fish! experience was great. My 3 year old can't wait to go back to feed the koi fish! More
by Miobara
Employees Worked With
Other Employees :
Chris Messier, John Senick, Tony Mauro, Eric Miller
April 16, 2012
Columbia Kia offered a no-hassle, stress-free environment. The dealership was clean and the sales staff was friendly and helpful. Most importantly, they got me into the car I wanted in a short environment. The dealership was clean and the sales staff was friendly and helpful. Most importantly, they got me into the car I wanted in a short time frame. More
by rrweber1
April 05, 2012
everyone i came in contact with was professional, helpful and friendly. the process took long but i suppose a good part of that was my indecision. my purchase was end of the month and sometimes the wait for and friendly. the process took long but i suppose a good part of that was my indecision. my purchase was end of the month and sometimes the wait for the business office was long. More
by pnishball
March 24, 2012
bought a new car, very good experience with your sales guy Aaron, good test drive and very helpful showing me how the gadgets work your internet sales guy Jake was very responsive, sent me prices and a guy Aaron, good test drive and very helpful showing me how the gadgets work your internet sales guy Jake was very responsive, sent me prices and answered my emails immediately your finance guy did the paperwork fast and took my money efficiently okay this should be 25 words! More
by franklatino
