Columbia Ford Kia
Columbia, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Ordered a custom Fusion Hybrid, entire experience was excellent. Price was the lowest around, was kept in the loop entire time. All my emails were returned asap. Highly recommend this dealer. excellent. Price was the lowest around, was kept in the loop entire time. All my emails were returned asap. Highly recommend this dealer. More
I was very pleased with the attentive customer support I was given by Justin Chaine as I began the process of looking for a car. He allowed me to complete several test drives in order to narrow down the fo was given by Justin Chaine as I began the process of looking for a car. He allowed me to complete several test drives in order to narrow down the focus of my search. I was pleasantly surprised to find that the Kia Soul+ was not only the vehicle I had been searching for, but that Justin, Henry, and Chris were so willing to work with me to bring one home. From start to finish all of the gentlemen with whom I worked were polite, professional, and ready to listen to what I wanted in a vehicle. This is my second purchase from the dealership and I do not plan for it to be the last. I am thrilled with my Kia Soul and love it more every time I drive it. Kudos to Columbia Ford Kia and its team of sales and management personnel who helped to make this dream a reality! More
Everything was great with the truck buying experiance. Jake was knoledgeable and very honest. Was not pushy or like typical sales men trying to be your best freind. Great to have an honest person to dea Jake was knoledgeable and very honest. Was not pushy or like typical sales men trying to be your best freind. Great to have an honest person to deal with. More
This was our first time purchasing a vehicle at Columbia. We were cautiously optimistic starting a new relationship at a dealership we were unfamiliar with. I must say it was a great experience! We were w We were cautiously optimistic starting a new relationship at a dealership we were unfamiliar with. I must say it was a great experience! We were welcomed as we pulled into a parking space and everyone we came in contact with greeted us with a hello or a smile. Our car is beautiful and John Senick was very patient with all of our questions regarding our purchase. It really felt like we have been doing business with Columbia for a long time. Thank you! Deb Jackson More
I was very pleased with this encounter of purchasing the vehicle. There was no pressure to buy now. Sean was very pleasant to work with. When I told him what had to be done to the vehicle for me to purch vehicle. There was no pressure to buy now. Sean was very pleasant to work with. When I told him what had to be done to the vehicle for me to purchase it he had my request approved and also there was no hard debate over the price and we agreed upon a fair price of the vehicle and the trade in values of my two vehicles. All in all this is very good dealership, all personnel were friendly and helpful. I definitely recommend my friends to purchase a vehicle from them. More
IT WAS A PRESSURE FREE ATMOSPHERE BUYING MY BRANDY NEW 2013 F150 LIMITED AT COLUMBIA FORD. I WAS GIVEN A FAIR TRADE IN VALUE FOR MY FORD EDGE. FRANK WAS PLEASANT TO WORK WITH AS WELL AS ALL THE OTHERS I 2013 F150 LIMITED AT COLUMBIA FORD. I WAS GIVEN A FAIR TRADE IN VALUE FOR MY FORD EDGE. FRANK WAS PLEASANT TO WORK WITH AS WELL AS ALL THE OTHERS I SPOKE TO, JAKE, CHRIS & HENRY. THANKS FOR THE LUNCH HENRY IT'S WHAT SWAYED ME LOL. ITS A VERY NICE PLACE TO BO BUSINESS AT. NOT ALL BRICK AND MORTAR LIKE A LOT OF OTHER DEALERSHIPS. I LOOK FORWARD TO GETTING MY REGULAR SERVICE THERE AS WELL. More
Sean Donovan was personable, knowledgeable, pleasant and easy to deal with and came through with all he said he would. Matt offered some great financing rates, and Derek was customer friendly. easy to deal with and came through with all he said he would. Matt offered some great financing rates, and Derek was customer friendly. More
Overall the experience was good, the only thing I can complain about was Eric. He did not know his rebates and was hesitate working with us. He seemed nervous and lacked confidence. Once we went back to complain about was Eric. He did not know his rebates and was hesitate working with us. He seemed nervous and lacked confidence. Once we went back to working with Jake ( we had been working with him online and when we came in we were "passed" off to Eric) everything was great. Jake was honest and did everything possible to make the sale go smoothly. I will picking up my Kia Sorento tomorrow, 3/1, and cannot wait! I am very excited to drive my new Kia and work with this dealership. I also meet with one of the general managers, Chris, who was amazing as well. Overall, this experience was good. It would have been great except for the hiccup in the beginning when we first arrived, but Chris and Jake definitely made up for it. More
We had a great experience at Columbia Ford. I don't think I've ever had an easier time at a dealership. Sean was able to find just the car we were looking for and get it to us the next day. My wife t think I've ever had an easier time at a dealership. Sean was able to find just the car we were looking for and get it to us the next day. My wife travels a lot for work, so when her old car died it was very important to us to get a new car quickly. Sean also spent plenty of time with us to go aver all the features of the car so we knew how everything worked. Great job by everyone. You can plan on seeing us again for our next new car! More
















