Columbia Ford Kia

I provided Ed with precious little info when I visited -- not even my full name. I told him I was gathering information, and very unlikely to come back for a purchase since his dealership was a little far fr not even my full name. I told him I was gathering information, and very unlikely to come back for a purchase since his dealership was a little far from home. He provided all the info I requested, and even gave me an unsolicited suggestion for making sure I maximized rebates. I was out of there in less than 15 minutes, just like I wanted! More

I had excellent customer serive from the sales team at Columbia Ford and I would go there again for my next vehicle. They found me the best deal that wouldn't break the bank. Columbia Ford and I would go there again for my next vehicle. They found me the best deal that wouldn't break the bank. More

Loved my experience with Columbia Ford and John Senick. I would recommend any one looking for a new car to work with John and Columbia Ford! would recommend any one looking for a new car to work with John and Columbia Ford! More

I will use Columbia Fords services in the future and recommend that others do the same. I found the sales team to be friendly, knowledgeable and accurate with the information that they provided. The fin recommend that others do the same. I found the sales team to be friendly, knowledgeable and accurate with the information that they provided. The financial paper work was handled professionally and there were no last minute surprises. Highly Recommend More

It has been a very pleasant experience from the first time I walked in and asked a few questions got back there a couple days later with my wife Test drove and Bought through taking delievery ! time I walked in and asked a few questions got back there a couple days later with my wife Test drove and Bought through taking delievery ! Thanks Paul More

We are long term VERY loyal Saturn owners. When Saturn closed we were very concerned about finding a new brand and dealership that could come close to meeting our expectations and experiences with Saturn. closed we were very concerned about finding a new brand and dealership that could come close to meeting our expectations and experiences with Saturn. After some shopping around we feel like we have found a dealership and salesperson that treated us well, met our expectations of service, friendliness, and hit the right blend of sales, but not pushy over the top sales. Mike made this a great experience, so much so that my husband said, "Mike made me feel like I want to go buy another car!". Thanks so much for the hassle free experience! Sincerely, Susan Vickers More

Initially, I liked that the email I received back in response to my original email was NOT computer generated. Jake took the criteria of what I wanted and found a couple of vehicles that matched or exce response to my original email was NOT computer generated. Jake took the criteria of what I wanted and found a couple of vehicles that matched or exceeded what I wanted. He was forthcoming with pricing that was fair, and listened to my concerns about monthly payment and interest rates. When I got to the dealership he was very kind and friendly in person. Again, he listened to all my concerns and addressed each one. Moving onto Sara in the finance department was a little intimidating. All those numbers and all that paperwork can be daunting. Sara took the time to explain everything. She didn't once get frustrated if I didn't understand, she just reviewed it with me again. She also suggested some add-ons like an extended warranty, that I couldn't afford to work into my car payment but that I really wanted. Again there was NO pressure to add these on, they were merely suggested, and she gave me some alternatives that will help me purchase them in the near future. All in All I really felt like this dealership went to bat for me, valued my business, and treated me as the individual that I am, and not just another annoying customer. They won my business, and I would recommend them to anyone and would buy from them again and again. More

Everyone I was in contact at Columbia Ford was friendly and knowledgeable and I felt very much at ease. Aaron was wonderful as my sales person. He was enthusiastic and was great as he demonstrated all th and knowledgeable and I felt very much at ease. Aaron was wonderful as my sales person. He was enthusiastic and was great as he demonstrated all the features of the vehicles I drove. Any time I had a question he gladly gave me the answer - or looked up the information if he wasn't sure. At other dealers I felt pressured and that I was taking up their time, but I felt welcomed and comfortable at Columbia Ford from the start. Sarah was also very helpful with the financial details when we finally purchased the car. I would recommend your dealership to anyone I know who is looking for a vehicle. More

We live 5 minutes away from two other Ford Dealerships but decided to go with Columbia which is 40 minutes away! Reason for this is that we were so incredibly impressed by Ed Carpenter and Chris the manag but decided to go with Columbia which is 40 minutes away! Reason for this is that we were so incredibly impressed by Ed Carpenter and Chris the manager on our initial visit to purchase a used car they had. When we changed our mind and decided to order new we stuck with them because of their honestly, personality and knowledge. We were also incredibly impressed by the facility itself, we have never seen such a "cool" dealership~ the design, the cleanliness etc..all very inviting. It was worth the long drive for the purchase. More

Personality of Sales People,Helpfulness,Quality of Dealership's Amenities. They go above and beyond to ensure that their customers are completely satisified as we are one of them. Dealership's Amenities. They go above and beyond to ensure that their customers are completely satisified as we are one of them. More