
Columbia Ford Kia
Columbia, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I had decent experience with the sales staff, however when it came time for service ... completely different experience. I have a leak in the passengers side from the A/C. Brought it in to get it fixed when it came time for service ... completely different experience. I have a leak in the passengers side from the A/C. Brought it in to get it fixed ... had to make another appt because they needed to take it a part and could have it 3 or more days. When I inquired about a loaner vehicle they said they don't have them, but they could get me a discounted rate on a rental at enterprise. This car is 4 months old ... why should I have to pay any $ for a rental when this is under warranty? They wouldn't budge on this ... then I mentioned that I might have to go else where to get it serviced ... they said fine. Apparently my business is not wanted and thats fine with me. I will never have my car serviced here again. Nor will I buy another car here again. Sorry Mr. Gates, but you've lost a customer for good. More
I came in and told Aaron what I needed and the price range I needed it in, he was able to get me to exactly what I wanted and didn't waste my time. Very easy process, very common sense approach on his p range I needed it in, he was able to get me to exactly what I wanted and didn't waste my time. Very easy process, very common sense approach on his part, I loved buying this vehicle from Columbia Ford and will tell my friends about my experience. More
From start to finish Ed Carpenter was very helpful with any questions my father and I had about the newer Ford trucks. He showed us total respect and friendliness throughout the deal. Buying a new vehicle any questions my father and I had about the newer Ford trucks. He showed us total respect and friendliness throughout the deal. Buying a new vehicle has never been so easy. I had done a weeks worth of internet shopping before I even placed a call. I knew the right price to pay, and Ed even made the price better after sitting down with him. Based on past experience with the Columia Ford servic dept., I wanted to buy from Columbia Ford anyway. Owned Fords my entire life. Believe their trucks to be the best, and a great dealership experience makes me a more solid Ford customer. Thanks a bunch, Dennis P. Jolley More
I have been looking ford 2-wheel drive for over a month. I went to four different dealers and they couldn't find what i wanted.Devin at columbia ford found the truck i wanted within a few hours and called m I went to four different dealers and they couldn't find what i wanted.Devin at columbia ford found the truck i wanted within a few hours and called me.I went to columbia ford and purchased my new ford-150. More
The dealership had the vehicle I was looking for in stock. Staff was knowledgeable regarding the vehicle's features. All staff were extremely freindly and helpful. stock. Staff was knowledgeable regarding the vehicle's features. All staff were extremely freindly and helpful. More
I started working with Ed Carpenter in 2012 and leased a new 2012 kia optima SE (totally loaded). Since then, I have purchashed two NEW Ford F-150 pick up trucks for my pest control business, and a used Fo new 2012 kia optima SE (totally loaded). Since then, I have purchashed two NEW Ford F-150 pick up trucks for my pest control business, and a used Ford Escape for my Son who just graduated High School. Ed is a Fantastic Salesman with NO hard sell tactics or like any "typical" salesperson. I was just in the dealership today to Lease a NEW 2013 Kia Optima for my mother, AND a NEW Kia Rio for my soon to be son-in-law. If all goes well, I will be in next week to look into buying a used car for my Neice. I have NO DOUBTS that i will continue to visit Ed Carpenter at Columbia Ford Kia for every addtional car/truck that i may ever need. Dean Vatteroni (owner of All Seasons Budget Pest Control) More
Columbia Ford made buying a used car very easy. Everyone was very low pressure, friendly and eager to make sure I was happy. Thank you! was very low pressure, friendly and eager to make sure I was happy. Thank you! More