Columbia Ford Kia

All of my interactions with dealer personnel were very positive from service and sales all the way to the on-site cafe. I truly felt at home and I look forward to continuing our professional relationship positive from service and sales all the way to the on-site cafe. I truly felt at home and I look forward to continuing our professional relationship for service and future car purchases. This is the first time a dealer interaction left me looking forward to getting my next car. Job well done! More

From the time I walked into the showroom I was made to feel like a friend and not just a customer. The associate answered all my questions and helped me to make an informed decision. feel like a friend and not just a customer. The associate answered all my questions and helped me to make an informed decision. More

They lie to you over the phone and emails just to get you on the show room. Very poor service. When I was there I saw and heard two other customers have a disagreement with there sales men. Poor sales and ma on the show room. Very poor service. When I was there I saw and heard two other customers have a disagreement with there sales men. Poor sales and management services. Would not suggest going to see Eric miller and his sales team . Stay away. More

Dealership personnel were a pleasure to deal with. I never like the process of purchasing a car, because I never feel like a "great" deal, and even this time I wonder if I could have done better on the never like the process of purchasing a car, because I never feel like a "great" deal, and even this time I wonder if I could have done better on the trade in by negotiating harder or selling it myself for a few thousand more. But....it was as pleasant or more pleasant than other sales transactions I've been involved with and would likely go back. The new purchase was 'eased' by my companys Ford X-plan which took lots of the "pain" out. Hal Miller the sales consultant was a pleasure to deal with, as was Matt in finance. Jake was my email contact literally for months and did a good enthusiastic job of following up without being a pest. I also visited a competitor in Hartford, and Columbia Ford just felt much more comfortable. One very minor issue; the truck railing cap has a piece that is not fully inserted and a discerning eye can see that the cap is not fully in. I'll likely try to get that addressed when I bring it in for an oil change. More

Pleasant and easy to do business with Dave and Matt. I especially appreciate the customer education on the new hybrid C-Max. It is a great car. Thank you! especially appreciate the customer education on the new hybrid C-Max. It is a great car. Thank you! More

This is are second car bought from Columbia Kia. Our sales representative (Eric Miller) worked closely with us to get us the best deal possible. The service personal have also been consistently friendl sales representative (Eric Miller) worked closely with us to get us the best deal possible. The service personal have also been consistently friendly and helpful! We feel well taken care of and every time we have come to Columbia Kia everyone have gone out of their way to to try to meet our needs. We also love the facility which interesting, warm and friendly. Our dealing with Columbia Ford/Kia has been an excellent experience! More

We came to this dealership because it had 2 of the exact trucks that we were looking for. We showed up about an hour before closing on a Saturday, took the truck for a test drive and ended up buying it tha trucks that we were looking for. We showed up about an hour before closing on a Saturday, took the truck for a test drive and ended up buying it that day. The people at the dealership were wonderful to work with. From the finance gentleman (Greg I think? ) to the manager that Aaron worked with all made the experience a good one. The paperwork took a little bit to process and they ended up waiting for us to finish up before closing but never made us feel rushed. We would recommend Columbia Ford to anyone. More