Columbia Ford Kia
Columbia, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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My husband bought his car from this dealer and from the same salesperson. I remember getting a sense of the importance that was placed on the customer's experience. Each time I entered the showroom people same salesperson. I remember getting a sense of the importance that was placed on the customer's experience. Each time I entered the showroom people were eager to make sure I was being helped and kept me informed of status. I also like the set up of the dealership where basically anything you need to take care of the car is on location or close by. More
Theresa in service very rude won't go back. Cannot even ask a question without an attitude....too many other dealerships around that treat customers better. even ask a question without an attitude....too many other dealerships around that treat customers better. More
This is the 4th vehicle we have purchased from Columbia Ford and the 3rd Fiesta. Allen is always straightforward and easy to talk to. I looked at a Fiesta ST at another dealer because you didn't have any Ford and the 3rd Fiesta. Allen is always straightforward and easy to talk to. I looked at a Fiesta ST at another dealer because you didn't have any in stock, but when it came time to buy, I knew it would be from Columbia Ford. Keep up the excellent work. We'll be back for more vehicles in the future. More
Columbia Ford has ben around for a long time,so I feel they are doing something right,they are a local buisness and I like supporting local buisnesses I had workrd with Eric Miller a few years ago but was they are doing something right,they are a local buisness and I like supporting local buisnesses I had workrd with Eric Miller a few years ago but was not ready to commit to a truck, he was very understanding of my situation and I felt no pressure at the time.I was now ready to buy a truck and thought is was only far to give Eric another shot at the deal. When I could not pull the trigger on a new truck he found me an exellent value on a preowned truck, I am very satisfied with my purchase. More
We had a terrific experience; mostly because of our outstanding sales associate, Jake Gurzler. He was honest, knowledgeable, and curtious. We will definitely buy another car from him. outstanding sales associate, Jake Gurzler. He was honest, knowledgeable, and curtious. We will definitely buy another car from him. More
I'd been looking for a new vehicle for over 8 months, to replace an '04 Honda CRV. I selected the Ford Escape for a combination of its MPG, towing capacity, and car-topping ability. The dealership, and to replace an '04 Honda CRV. I selected the Ford Escape for a combination of its MPG, towing capacity, and car-topping ability. The dealership, and Tony Mauro, were well informed on the vehicle as well as the competitors I was evaluating, and provided me with the detail I needed. Overall the experience was very positive. More
Great service from Ed Carpenter and Jake Gurzler. Jake was the first person who replied to my internet query at 11pm at night, and the other Kia dealers took almost 24 hrs. Jake followed up with me at 7a was the first person who replied to my internet query at 11pm at night, and the other Kia dealers took almost 24 hrs. Jake followed up with me at 7am the next morning, and I said to myself, this guy wants to be of service to me so if I do any business, I will do it with him. Jake introduced me to Ed Carpenter, and the rest is history. I am now driving a brand new Sorrento! More
As the purchaser, the ultimate goal is to achieve what you feel is the best price. The other weighing factors for us were: first impressions, full service facility and proximity/convenience to home. Colu you feel is the best price. The other weighing factors for us were: first impressions, full service facility and proximity/convenience to home. Columbia Ford Kia not only met our criteria but made the purchasing process a very positive experience. We enjoyed working with Allen Giudici (sales consultant). Loved his friendly, low-pressure sales approach with the right mix of humor. More
Excellent customer service, efficient feedback to questions. Overall, a great, easy experience of vehicle purchase. Found the product I was looking for! Will be back for my next purchase. questions. Overall, a great, easy experience of vehicle purchase. Found the product I was looking for! Will be back for my next purchase. More