Columbia Ford Kia | Page 332

Replacement of headlight I was greeted cheerfully at the Service Desk by Bobby Eskey and asked how I could be helped. I explained that the passenger headlight went out on my n I was greeted cheerfully at the Service Desk by Bobby Eskey and asked how I could be helped. I explained that the passenger headlight went out on my new Ford Fiesta. The Service representative asked all the necessary questions to properly assess and correct the situation. Another representative came out to tell me that they would have to get the replacement bulb from another location and that it would be ready in 10 minutes. The staff was quick, professional, and apologetic for the "bad bulb". More

Service of my Mercury This was my first experience in having my new Mercury SUV serviced for an issue with the ABS system. Bobby Eskey provided me with friendly, efficient This was my first experience in having my new Mercury SUV serviced for an issue with the ABS system. Bobby Eskey provided me with friendly, efficient and professional service that I have not experienced with past cars at previous dealerships, and it was very refreshing. I will not hesitate to bring my vehicle back to Columbia Ford, as I appreciate the accommodating customer service and friendly atmosphere. More

Plesant experiance. Matt and Jake were Friendly and courteous. I was pleased to receive emails after hours to some of my questions and concerns. Jake and Matt were very Matt and Jake were Friendly and courteous. I was pleased to receive emails after hours to some of my questions and concerns. Jake and Matt were very accommadating. More

Oil change and tire rotation The work was done in a very professional and efficient manner. The entire staff was very friendly. The job was done in under 50 minutes. The waiting a The work was done in a very professional and efficient manner. The entire staff was very friendly. The job was done in under 50 minutes. The waiting area was very comfortable. More

rain guards Had rain guards installed on my new car, they look great, they make my car look sporty. It didn't take them long to install them Had rain guards installed on my new car, they look great, they make my car look sporty. It didn't take them long to install them More

New vehicle purchase Everyone that helped us during this experience was AMAZING!! I can not thank them enough for everything they did for us-Aaron, Chris and Eric were pat Everyone that helped us during this experience was AMAZING!! I can not thank them enough for everything they did for us-Aaron, Chris and Eric were patient and guided us to make the purchase that suited our needs and allowed us to stay within our budget!! More

great next day delivery! Great no pressure family atmosphere dealership any day of the week, they will get you a loan! Optima EX dealership demo huge discount!!!!!!!!!! Come Great no pressure family atmosphere dealership any day of the week, they will get you a loan! Optima EX dealership demo huge discount!!!!!!!!!! Come on down! More

Purchased used vehicle We purchased a used 2010 Toyota RAV4. After some negotiation, I think we got a really good deal. A wise friend of mine told me to never trust anyone We purchased a used 2010 Toyota RAV4. After some negotiation, I think we got a really good deal. A wise friend of mine told me to never trust anyone except my mother. Taking that advice, we brought the RAV down to our trusted mechanic of 8 years. He went through the vehicle and pronounced that it was in fantastic shape and agreed that we received a good deal after we told him what we paid for it. So, as far as dealerships go, I would recommend Columbia Ford to a friend or family. I was happy with our experience there. As always, a car dealership will always be a car dealership and you have to stick to your guns when it comes to negotiating. More

Oil change and diagnosis Great fast service. Excellent attitude. Diagnosed issue fix led it then did lube oil filter with tire rotation. All in about 2 hrs time. Thank You! Great fast service. Excellent attitude. Diagnosed issue fix led it then did lube oil filter with tire rotation. All in about 2 hrs time. Thank You! More

Easiest purchase ever I went into the dealership on the 24th of March to look at the Kia Soul and drove out with it on the 25th. At no point did I feel pressured or forced I went into the dealership on the 24th of March to look at the Kia Soul and drove out with it on the 25th. At no point did I feel pressured or forced into anything, and they were very attentive and aware of exactly what I wanted and what my budget was. It's been quite a few years since I bought a new car and I was amazed at how painless and easy they made the process, despite me having some circumstances they might not deal with every day. The shop is very comfortable and accommodating, and put me at such ease, I was able to catch a nap while they worked with the banks for my approvals. I don't see a reason to ever go to another dealer over this team. More