Columbia Ford Kia

Exceptional Customer Service Aaron was fantastic! Friendly, courteous and knowledgable. The deal was fair w/o a lot of back and forth. The car was exactly what my wife wanted , u Aaron was fantastic! Friendly, courteous and knowledgable. The deal was fair w/o a lot of back and forth. The car was exactly what my wife wanted , unfortunately, on the way home to MA the car vibrated at 50-70mph, the rear-view mirror couldn't focus because of shaking and is still doing it. We called Aaron immediately and he is working to get us into our local Ford dealer to rectify the problem. We took the car home the same day as purchasing and thus, Columbia didn't have a chance to road test...other than this disappointment, Aaron, Erick Gates and the entire experience were top-notch. We'd buy from Aaron again w/o question....he is an asset to your company, BTW, my wife and I thought your dealership was outstanding and fun. We'll be back for sure. Now, if we can just get our new car to behave like one we'll be thrilled! Ed and Candy Albertian Massachusetts More

RW "Could not be more helpful". I have experienced purchasing many vehicles from other dealerships, so when I went to Columbia Ford to look at a used vehicle, I was prepared to hear I have experienced purchasing many vehicles from other dealerships, so when I went to Columbia Ford to look at a used vehicle, I was prepared to hear the normal "sorry but we can't do that", for one thing or another. But what kept getting repeated to me was, "not a problem". So to Steve Murphy and staff when it comes time to purchase another vehicle or make a recommendation, it's "not a problem". More

Purchase of a new car Great service and been a ford customer for awhile now. Thank you Mr Senick for all your help and giving us a great car for our new baby girl. Thanks a Great service and been a ford customer for awhile now. Thank you Mr Senick for all your help and giving us a great car for our new baby girl. Thanks again Lance Heimall More

Wonderful Experience This is by far the nicest dealership we have ever been to. Everyone was soo polite and very nice. I will definitely recommend this dealer to all my fa This is by far the nicest dealership we have ever been to. Everyone was soo polite and very nice. I will definitely recommend this dealer to all my family and friends. More

Purchase of 2014 Focus ST Worked with Steve Murphy and team to get a great car in a 2014 Focus ST. They went out of their way to get me into a test drive in an employee owned v Worked with Steve Murphy and team to get a great car in a 2014 Focus ST. They went out of their way to get me into a test drive in an employee owned vehicle (when no ST was on the lot), and got me the exact car I wanted within a day of planting my "I want it!" sign on paper. Quick, friendly, inviting place. Definitely recommended and would return. More

Excellent and hassle free buying experience I have purchased 8 vehicles from this dealership since July 2014. Mike Howard was the sales rep on all of these purchases and Chris Messier handled al I have purchased 8 vehicles from this dealership since July 2014. Mike Howard was the sales rep on all of these purchases and Chris Messier handled all the paperwork and registrations. We are a non-profit healthcare organization so we did a competitive bidding for these purchases and Columbia gave us the best price and excellent customer service throughout the process. I would highly recommend this dealership and the sales team to anyone in the market for a new Ford or Kia. More

No Pressure I went in expecting and being prepared for a hard sell, but they were friendly and easy to work with. They were open about the fees and final costs up I went in expecting and being prepared for a hard sell, but they were friendly and easy to work with. They were open about the fees and final costs up front. It made buying a new car as easy as it could be. I drove home in a new vehicle feeling very good about the whole experience. Mike was very easy to work with from the beginning through to the end. More

So happy Allen and the whole staff made this car buying experience the best we have ever had. The showroom was the most comfortable showroom we have ever seen. Allen and the whole staff made this car buying experience the best we have ever had. The showroom was the most comfortable showroom we have ever seen. Thank you all so much. More

Past purchase, Recent Lease Great, personalized service. Chris Messier went above and beyond in 2012 to find a car for my daughter. Tony Mauro took her for the test drive and ma Great, personalized service. Chris Messier went above and beyond in 2012 to find a car for my daughter. Tony Mauro took her for the test drive and made the sale and delivery awesome. It is a Kia Rio 2012. She loves the car. Service is great. Free oil changes and tire rotations for two years. Just leased a Kia Optima. I have been a Nissan customer for over 10 years. This car is wonderful, with more bang for my buck than the Maxima I owned before. Spoke to Jake prior to arriving at the dealership. With one left in college, I didn't want to use too much of my savings. Again, I sat with Tony Mauro to determine the best car for my money and within a budget to get me through the next two years with minimal expenses. Chris Messier stopped in to say hello and they all made it so easy. Free oil changes and tire rotations for two years, 100,000/10 year warranty. The car drives like a dream and I love it. More

Gates Does Get It I have purchased a lot of cars over the years and these guys are the best. I give .the highest marks to all departments. The Thunderbird Café is a rea I have purchased a lot of cars over the years and these guys are the best. I give .the highest marks to all departments. The Thunderbird Café is a real plus. Great food and relaxed atmosphere. Dave and Kate make it a very pleasant experience. Aaron, Chris M. and Jake worked together to make my complicated purchase happen....Fred L. More