Columbia Ford Kia

Thank you! Thank you for the great service! I waited while my car was services and did not have to wait long. Repair was needed and the service staff explained Thank you for the great service! I waited while my car was services and did not have to wait long. Repair was needed and the service staff explained very clearly what was needed and how long the process would take. I am very appreciative of the thoughtfulness! More

This is what the term, "Best Value" means. This is the third car I've bought from Columbia Ford. They do all my service and I never miss a manufacturer's recommended service check. I'm approa This is the third car I've bought from Columbia Ford. They do all my service and I never miss a manufacturer's recommended service check. I'm approaching 200,000 miles on my present vehicle and expect it to go at least another 100,000 miles because Columbia Ford takes such good care of it for me. Thanks Guys and Gal's. Keep up the good work. More

Plesant experiance. Matt and Jake were Friendly and courteous. I was pleased to receive emails after hours to some of my questions and concerns. Jake and Matt were very Matt and Jake were Friendly and courteous. I was pleased to receive emails after hours to some of my questions and concerns. Jake and Matt were very accommadating. More

Replacement of headlight I was greeted cheerfully at the Service Desk by Bobby Eskey and asked how I could be helped. I explained that the passenger headlight went out on my n I was greeted cheerfully at the Service Desk by Bobby Eskey and asked how I could be helped. I explained that the passenger headlight went out on my new Ford Fiesta. The Service representative asked all the necessary questions to properly assess and correct the situation. Another representative came out to tell me that they would have to get the replacement bulb from another location and that it would be ready in 10 minutes. The staff was quick, professional, and apologetic for the "bad bulb". More

Service of my Mercury This was my first experience in having my new Mercury SUV serviced for an issue with the ABS system. Bobby Eskey provided me with friendly, efficient This was my first experience in having my new Mercury SUV serviced for an issue with the ABS system. Bobby Eskey provided me with friendly, efficient and professional service that I have not experienced with past cars at previous dealerships, and it was very refreshing. I will not hesitate to bring my vehicle back to Columbia Ford, as I appreciate the accommodating customer service and friendly atmosphere. More

Oil change and tire rotation The work was done in a very professional and efficient manner. The entire staff was very friendly. The job was done in under 50 minutes. The waiting a The work was done in a very professional and efficient manner. The entire staff was very friendly. The job was done in under 50 minutes. The waiting area was very comfortable. More

rain guards Had rain guards installed on my new car, they look great, they make my car look sporty. It didn't take them long to install them Had rain guards installed on my new car, they look great, they make my car look sporty. It didn't take them long to install them More

New vehicle purchase Everyone that helped us during this experience was AMAZING!! I can not thank them enough for everything they did for us-Aaron, Chris and Eric were pat Everyone that helped us during this experience was AMAZING!! I can not thank them enough for everything they did for us-Aaron, Chris and Eric were patient and guided us to make the purchase that suited our needs and allowed us to stay within our budget!! More

great next day delivery! Great no pressure family atmosphere dealership any day of the week, they will get you a loan! Optima EX dealership demo huge discount!!!!!!!!!! Come Great no pressure family atmosphere dealership any day of the week, they will get you a loan! Optima EX dealership demo huge discount!!!!!!!!!! Come on down! More

Purchased used vehicle We purchased a used 2010 Toyota RAV4. After some negotiation, I think we got a really good deal. A wise friend of mine told me to never trust anyone We purchased a used 2010 Toyota RAV4. After some negotiation, I think we got a really good deal. A wise friend of mine told me to never trust anyone except my mother. Taking that advice, we brought the RAV down to our trusted mechanic of 8 years. He went through the vehicle and pronounced that it was in fantastic shape and agreed that we received a good deal after we told him what we paid for it. So, as far as dealerships go, I would recommend Columbia Ford to a friend or family. I was happy with our experience there. As always, a car dealership will always be a car dealership and you have to stick to your guns when it comes to negotiating. More