Columbia Ford Kia

Done Right The service department advisor I worked with understood what I needed and then followed up with a phone call when the preliminary diagnostic work was The service department advisor I worked with understood what I needed and then followed up with a phone call when the preliminary diagnostic work was done. He provided clear and accurate information. The work was done by the techs as promised and done right! It doesn't get any better than that. More

Great Experience! Always a great experience at Columbia Ford. The sales team is friendly, knowledgeable, and helpful. They really go the extra mile to get you the dea Always a great experience at Columbia Ford. The sales team is friendly, knowledgeable, and helpful. They really go the extra mile to get you the deal you want. The service department is very clean and efficient. I've been dealing with Columbia Ford for the last 3 years, and have never had a bad experience there. I always recommend them to friends who are looking for a new car. Keep up the good work!! More

online sale everything went well Found car online great car great price responsive. Questions answered . A little concerned becuase I did not see the car before I bought it. No tri Found car online great car great price responsive. Questions answered . A little concerned becuase I did not see the car before I bought it. No tricks no problems; the real deal transport guy was great and he thought the dealer was excellent as wel More

The best dealer I've found! Everyone at Columbia was very pleasant to work with but my salesman Matt Milici was great! Matt went well out of his way to make sure everything from Everyone at Columbia was very pleasant to work with but my salesman Matt Milici was great! Matt went well out of his way to make sure everything from the price of my car to service to putting my plates on it was done correctly. Also followed up to make sure I was happy with everything. I looked for the right car for almost three months at all different dealers around CT. I was sick and tired of sales people trying to get it over on me one way or the other. All car sales people are the same! That's what I was sure of till I met Matt! A real man not a salesperson looking to screw you. I felt as ease thru the whole process. I can't thank him enough! It was the way it should be at all dealers but IT'S NOT. Thanks Matt for everything. I'll be glad to recommend Columbia Ford thanks to you and I never thought I'd say that! Thanks, Tom Casso More

Good Scheduled Maintaince The dealership did a nice job fixing the radio issue that I had with my C-Max. I also had an oil change performed. The only thing that I would like The dealership did a nice job fixing the radio issue that I had with my C-Max. I also had an oil change performed. The only thing that I would like to see would be for them to add vacuuming the car to the regular oil service since that is something most every other oil change place does. More

Great experience My first time at a dealership and all the employees were very friendly especially Mr. Steve he was very patient and tried his best to get a good deal My first time at a dealership and all the employees were very friendly especially Mr. Steve he was very patient and tried his best to get a good deal for me. Happy to say Steve was able to Help me out. I now have a brand new car and was able to take it home the same day !!! . -Sandra More

EXCEPTIONAL SERVICE Theresa went above and beyond all our expectations, once again. Theresa always takes the time to communicate with me when my truck is in the shop. I Theresa went above and beyond all our expectations, once again. Theresa always takes the time to communicate with me when my truck is in the shop. I service all of our trucks at Columbia Ford because they are friendly, professional and they keep there facilities spotless!! More

If it's broken .... They fix it! The first time Always polite at the service counter. If there is a problem with my car, it is fixed and I never have to return to have the same problem fixed. Consis Always polite at the service counter. If there is a problem with my car, it is fixed and I never have to return to have the same problem fixed. Consistancy! joe in service answers all my questions. Excellent service! always! More

Great job by all, best service I ever had. John is a great sales person, Jacob handled all the paper work and saved me several hundred dollars with my military discount. John is now considere John is a great sales person, Jacob handled all the paper work and saved me several hundred dollars with my military discount. John is now considered a friend of the family, he is a greater son to know. More

Follow up Great job and great service person who always greets you with a smile and friendliness. Theresa has a way of making things happen for sure Great job and great service person who always greets you with a smile and friendliness. Theresa has a way of making things happen for sure More