Columbia Ford Kia
Columbia, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Oil Change Heaven I took the car in for a tire rotation and oil change. The convenience of scheduling service on-line is absolutely the best. The lounge and cafe are su I took the car in for a tire rotation and oil change. The convenience of scheduling service on-line is absolutely the best. The lounge and cafe are superb as are the people. Lots to do while waiting for your car. More
Good Deal I recently purchased a truck from Columbia Ford. This was my first visit to this dealership. I was very impressed with the relaxed atmosphere. When I I recently purchased a truck from Columbia Ford. This was my first visit to this dealership. I was very impressed with the relaxed atmosphere. When I first got there I wasn't quite sure what I wanted. My salesman Matt Milici was very professional putting up with my indecisiveness. Anyway I walked out of there with a great deal and I'm very happy with the truck. After a week I found a problem with the truck. I went back to the dealership today and talked to Matt and Chris Ledoux. They are going to fix the problem for me! This is the way it should be. Not forget about you after the sale. My wife will be looking to replace her vehicle in the fall. It's a little bit of a trip but we .will be back thanks! Bob Teslof More
Excellent Experience Went to their online invetory and found the vehicle I was interested in purchasing. Scheduled a test drive when it was most convenient for me and I di Went to their online invetory and found the vehicle I was interested in purchasing. Scheduled a test drive when it was most convenient for me and I did not feel pressured to purchase the vehicle right then and there. Entire experience from start to finish was excellent. I do NOT regret doing business with them More
The dealership of the future, today! This is my 4th purchase from Columbia Ford. Salesman Aaron Guilbeault, all 4 from the same salesman is a big deal, not an easy task. I've always been This is my 4th purchase from Columbia Ford. Salesman Aaron Guilbeault, all 4 from the same salesman is a big deal, not an easy task. I've always been treated with respect, everyone is very friendly and outgoing. Very relaxed atmosphere, no pressure to buy, knowledgeable staff, just really good people in general. I actually think of them as friends, I've dealt with a lot of dealers because I love to buy cars, this place feels like I'm hanging out with my friends. I can't say enough good things about Columbia Ford. Special Thanks to Aaron, great job as usual, I wouldn't expect anything less from you, you are a fine young man. Recently met Eric Gates, again, great customer service, professionalism and someone who is down to earth. A great asset to the company. I have a few other friends here and I don't want to leave them out..."Ginger Rogers" (Matt Milici) "The Honey Badger" Dale Thomspson, all you guys are a great team, don't lose that! Thanks! Russ Roberts More
Enjoyable car buying I was looking for a specialized used vehicle. I shopped every dealer in a 100 mile radius. Steve Murphy is the only sales person that followed through I was looking for a specialized used vehicle. I shopped every dealer in a 100 mile radius. Steve Murphy is the only sales person that followed through and found what I wanted. More
Quick Great Service Walked in the door, looking to buy my first vehicle and was not pressured at all, comfortable experience from the start. Sales staff was helpful, k Walked in the door, looking to buy my first vehicle and was not pressured at all, comfortable experience from the start. Sales staff was helpful, knowledgeable and relaxed. Was quickly shown what I was looking for and went over the vehicle with staff completely. After deciding the vehicle for me salesman made it his mission to get me on the road, less than 24 hours later driving my new vehicle. They took care of me. More
Outstanding Service!! I have been coming to this dealer since 1992. Have bought vehicles here. I deal mostly with service and sometimes parts. Mike Pahlas and his service t I have been coming to this dealer since 1992. Have bought vehicles here. I deal mostly with service and sometimes parts. Mike Pahlas and his service team are the best in the industry, and I have been to a lot of dealers even in other states. Not only is the service great, but they treat you like one of the family, with respect. They go out of their way to accommodate customers, and make sure my vehicle is fixed right the first time. Technician Paul Danieluk is an absolute genius! His working knowledge and attention to details of vehicles is simply amazing. The building and customer accommodations are awesome, buts its not about the building, its the people. I'm a car guy, and even if you're not, they will make sure you are happy. I make the trip to Columbia Ford because I want to , and I live 55 miles away!!! More
Quick but thorough service I was told it would be about an hour to change the oil and rotate the tires on my Edge but it turned out to be less than that. That also includes the I was told it would be about an hour to change the oil and rotate the tires on my Edge but it turned out to be less than that. That also includes the multi-point inspection they normally perform. I hung around in their waiting area but I also received an email that the service was completed which is a nice touch if I had decided to not stick around. More
They give you their absolute best deal the first time around John was a great dealer. I am 20 years old and I went to Columbia Ford looking to buy my first car. I was originally overwhelmed by the process becaus John was a great dealer. I am 20 years old and I went to Columbia Ford looking to buy my first car. I was originally overwhelmed by the process because I just moved out of my parents house and the idea of spending every penny I had saved since I was 16 was daunting to say the least. My parents came with me to help because I don't really know much about cars. The days before I went to Columbia ford I had gone to other dealerships but I just didn't feel 100% comfortable and taken care of at any of them (honestly I was met with a lot of dealers who spoke down to me as if I was in infant). John Senick at Columbia Ford was nothing like that. He made me feel comfortable and well informed but also treated me with respect and acknowledged that I was the one ultimately making the decision. Not only that but John really did his very best to get me the best deal on a great car. He came back to me with an offer that was far better than any expectations I could have had and I simply couldn't refuse. He was great about working around my work schedule when coming to pick up the car. When dealing with the paperwork and finances Eric Gates was also very friendly and down to earth. I couldn't be happier with my 2011 Hyundai Elantra. In all I had a wonderful experience at Columbia Ford and I would encourage anyone to request John Senick when buying their next car. You won't be disappointed! More
body shop Great shop. Completed work for estimate.no hassles with the insurance company (travelers) vehicle was nice and clean when returned and had a great pa Great shop. Completed work for estimate.no hassles with the insurance company (travelers) vehicle was nice and clean when returned and had a great paint job. Can't tell thatt it was repaired.. More