Columbia Ford Kia

oil change and 15,000 mile ck also brakes never received the paper work as I was promise in the mail. Vehicle floors not cleaned I do not know if this is done with an oil change or not. Brake never received the paper work as I was promise in the mail. Vehicle floors not cleaned I do not know if this is done with an oil change or not. Brakes are working very good now. Vehicle took about 1 to 2 hours longer then promise. More

Our New 2015 F-350 Our first experience at Columbia Ford was well received, everyone was very friendly and helpful. The deal was quick and simple at a great price. Our s Our first experience at Columbia Ford was well received, everyone was very friendly and helpful. The deal was quick and simple at a great price. Our sales rep Matt Milici was very accommodating, great communication via email on the progress of the deal and truck prep. Matt spent an hour with me demonstrating and explaining the new technology in the F-350 and invited me back anytime for refresher training. Made me feel like his time was my time any time I needed it. More

Great work, and super friendly The only thing that was not done was my oli change warring was not reset, but no big deal. Great experience keep up the great work. The only thing that was not done was my oli change warring was not reset, but no big deal. Great experience keep up the great work. More

Gates Really Does Get!! Recently I was in the market for a new car. Having bought from the Gates Dealerships before, my mind was set in that I was going to once again give th Recently I was in the market for a new car. Having bought from the Gates Dealerships before, my mind was set in that I was going to once again give them my business. This time around I had peek interest in buying a Kia and as such I had the pleasure of working with Steve Murphy. Simply put, Steve is a no pressure salesmen. At no point did Steve try to push me in the direction of a car that I had no interest in just because they wanted to get it off of the lot. Steve was patient with me as we looked at the Kia lineup. During what was a 2 week process of car searching for me, Steve was always working for me even when I wasn't at his desk. I would receive check-in calls from Steve about new cars that he thought I would be interested in as well as trying to get me more money back on my trade-in. In the end, I fell in love with a 2016 Red Kia Forte. It was the perfect balance of appropriate upgrades for me with a sporty car look. I know that if it wasn't for Steve truly listening to me and my needs then I would still be on the market for a new car. Once Steve was done, the baton was passed to Eric Gates who helped with financing. Eric presented me with two strong offers for financing; each one presented to me had better terms than I had with my trade-in. Eric took the time and explained to me everything that I was signing and even had made copies of everything that I requested. In all, my experience with Columbia Ford Lincoln Kia was top notch. The Gates family really does have an eye for exceptional employees who really make the process of car buying so much simpler. I think it is safe to say that I will be a committed lifetime buyer to the Gates family. More

Great Experience buying a 2015 Mustang GT. A++++++++++ Columbia Ford made the experience of purchasing a car very quick and easy. No hassle and honored the agreed upon price before my arrival (I was locate Columbia Ford made the experience of purchasing a car very quick and easy. No hassle and honored the agreed upon price before my arrival (I was located 2 hours away). I have purchased many cars out of state and it is usually a hassle getting the car registered and temp plates. They took care of everything no trips to the DMV. This is a first for me and I would recommend anyone out of state to consider purchasing a car from Columbia ford. I dealt with both Steve Murphy and Eric Gates and both were very professional and excellent. Some of the most honest people in the business. I have dealt with. Its also nice to see family members working in a business together. I also recommend that columbia ford keep using Autotrader/Cars.com for selling vehicles. I never look at dealership websites its just much easier to search using these websites. And I know many others that do the same. More

Fantastic Cutomer Service Columbia Ford was great. They were able to get my vechicle in next day for unexpected repairs. Vechicle repairs were completed the following day and t Columbia Ford was great. They were able to get my vechicle in next day for unexpected repairs. Vechicle repairs were completed the following day and the way I dropped it off, clean. What dealership gets your vehicle after service for pickup and parks it in front of the entrance door??? Top notch. More

Joe, in Service Department is attentive and courteous. Columbia Ford Lincoln Kia is a very good dealership with a convenient location and very nice and comfortable waiting salon. Both the Sales and Servic Columbia Ford Lincoln Kia is a very good dealership with a convenient location and very nice and comfortable waiting salon. Both the Sales and Service Departments are staffed by experienced and courteous people. More

Fabulous customer service and a friendly staff Columbia Ford worked very hard to find a vehicle that we wanted. They kept in constant contact with us to assure us that they were still on top of ev Columbia Ford worked very hard to find a vehicle that we wanted. They kept in constant contact with us to assure us that they were still on top of everything. We explained to them that we didn't have a lot of time to sit at the dealership so they took that into consideration. When we went in to sign the paperwork, it was a very quick transaction . They went over our new vehicle with us very thoroughly, and we were on our way More

Oil change Everyone that I came in contact with in the dealership was friendly and welcoming. We ran into our sales person and he recognized us and greeted us wi Everyone that I came in contact with in the dealership was friendly and welcoming. We ran into our sales person and he recognized us and greeted us with a smile and a friendly conversation. I would recommend Gates to anyone looking for a car. More

Great experience, every time! I'm in and out within a reasonable time frame. The staff is very professional and courteous. I feel confident leaving, knowing what work was done an I'm in and out within a reasonable time frame. The staff is very professional and courteous. I feel confident leaving, knowing what work was done and what work needs to be done in the future. Thanks Joe! More