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Columbia Ford Kia
Columbia, CT
3,513 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,513 reviews
February 15, 2016
Wonderful service The service at Columbia Ford Lincoln Kia is always exceptional. I'm always greeted with a smile and leave feeling well taken care of. The confidence I The service at Columbia Ford Lincoln Kia is always exceptional. I'm always greeted with a smile and leave feeling well taken care of. The confidence I have in the work being done on my vehicle is why I will continue to be a customer. More
by Scotlady228
February 15, 2016
Oil change and road trip ready Very attentive to detail. Got my vehicle in quick and out in a timely manner. Followed up with a phone call when vehicle was done Very attentive to detail. Got my vehicle in quick and out in a timely manner. Followed up with a phone call when vehicle was done More
by Aho,tammy
Employees Worked With
February 14, 2016
Excellent customer service The service advisor was knowledgeable, friendly advised me of all vehicle concerns found on the checklist and helped to repair my vehicle with short The service advisor was knowledgeable, friendly advised me of all vehicle concerns found on the checklist and helped to repair my vehicle with short notice and promptly. Thank you!! More
by Stuartwillson
Employees Worked With
February 12, 2016
Car buying All aspects of purchasing new truck was great sales Andy and Chris ledoux and Eric gates.truly great people who care about the customer.will recommend All aspects of purchasing new truck was great sales Andy and Chris ledoux and Eric gates.truly great people who care about the customer.will recommend to friends More
by Sox seven
February 08, 2016
Simple oil change The service department was ready to accept my vehicle information right away. There was no waiting around while papers were shuffled. In spite of the The service department was ready to accept my vehicle information right away. There was no waiting around while papers were shuffled. In spite of the snow coming down outside the service center was fully staffed. I got my vehicle back after having a quick lunch in the Thunderbird Café. I was given a full diagnosis of the vehicle following an oil change. The whole experience was pretty quick and thorough. More
by Skwurm
Employees Worked With
February 07, 2016
Minimum waiting time and great service Taken right in on arrival. Nice, comfortable waiting area. Service person took the time to painstakingly answer any questions or concerns we had fo Taken right in on arrival. Nice, comfortable waiting area. Service person took the time to painstakingly answer any questions or concerns we had for him. More
by jeannekay
Employees Worked With
Other Employees :
There was another gentleman in service, but I can't recollect his name. He was also quite helpful., Steve Paulsen
February 07, 2016
ford focus hatch back steve was a great salesman he was not pushey was able to answer the questions we had i would tell people to go to columbia ford steve was a great salesman he was not pushey was able to answer the questions we had i would tell people to go to columbia ford More
by lmay72165
Employees Worked With
Steven J. Murphy Sr.
February 07, 2016
Service The service department was friendly, knowledgable, and timely. I was told the appointment would take 1.5 hours and it only took 45 minutes. The caf The service department was friendly, knowledgable, and timely. I was told the appointment would take 1.5 hours and it only took 45 minutes. The cafe is a great service to provide to your customers when they are waiting for the service to be completed. More
by Murphy214
Employees Worked With
Rachel Rolli
February 06, 2016
buying a used car I had an appointment to look at a kia When I called to change the date Ralph offered to bring the car to me. WOW. Ralph was first Class Thanks I had an appointment to look at a kia When I called to change the date Ralph offered to bring the car to me. WOW. Ralph was first Class Thanks More
by Moose
February 06, 2016
Very pleasant experience. Daniel was a great help in my purchasing decision and experience. He was never pushy and if he didn't know the answer to a question he found the answ Daniel was a great help in my purchasing decision and experience. He was never pushy and if he didn't know the answer to a question he found the answer. I really appreciated the fact that he had enough self confidence to do that and not just wing-it. More
by ad_12143
