Columbia Ford Kia

Pleasant and satisfying My experience at Columbia Ford was very pleasant and satisfying. Matt Milici was able to get me the car that I needed and could afford per our convers My experience at Columbia Ford was very pleasant and satisfying. Matt Milici was able to get me the car that I needed and could afford per our conversation. He is a very friendly and knowledgeable person. He made sure that all of our questions were answered and we had every thing that he had promised. I would recommend Matt and Columbia Ford to my friends in the future. More

Great, fast service. Great service. Quick. I couldn't ask for more. Waiting area was very nice and the periodicals were current. Team was nice, fast and professional. Great service. Quick. I couldn't ask for more. Waiting area was very nice and the periodicals were current. Team was nice, fast and professional. More

They made it happen I had found the truck I wanted. It was absolutely perfect for my needs. I had financing in hand when I went to speak with Steve Murphy. He could see t I had found the truck I wanted. It was absolutely perfect for my needs. I had financing in hand when I went to speak with Steve Murphy. He could see that I was enthusiastic about this vehicle. But instead of ramming the sale through he, and the Columbia team took the time and found a better financing package for me. Steve was very good to work with. He was upfront and honest and if he didn't know an answer he said so and found the answer quickly. I was also impressed with the dealership itself. Very clean and nicely appointed. But the most impressive thing to me was that members of the Columbia team that I hadn't even talked to greeted me by name when I walked through the door after my first visit. As far as I'm concerned, I'm a customer for life. More

Great experience. Great people to deal with. No high pressure just down to earth representatives . I will surely return to this dealership for my next purchase. I will Great people to deal with. No high pressure just down to earth representatives . I will surely return to this dealership for my next purchase. I will tell all my friends to visit Columbia Ford before they buy a car any place else. More

First time solo I needed to replace a car lost in a snow storm. This was my first time buying a car on my own. I anticipated a thoroughly miserable experience. Tha I needed to replace a car lost in a snow storm. This was my first time buying a car on my own. I anticipated a thoroughly miserable experience. That Columbia Ford was the right choice became clear after shopping just two vendors. I experienced none of the anticipated manipulation or pressure here. My needs were thoughtfully considered. Reasonable viable options were presented and requested advice was sound. The support package to complete financing and service plans was extremely well organized and efficient. I appreciated the teaching time that was provided when I picked up the car. I wouldn't hesitate to recommend this dealer and intend to be a repeat customer. More

Best of the best John Senick of Kia Ford is a terrific representative of this Dealer. They should be proud of this excellent Sales person. John was extremely helpful John Senick of Kia Ford is a terrific representative of this Dealer. They should be proud of this excellent Sales person. John was extremely helpful. More

exceptionally professional Was properly surprised when entering such a clean, modern and professionally staffed dealership. The staff were knowledgeable of their products and al Was properly surprised when entering such a clean, modern and professionally staffed dealership. The staff were knowledgeable of their products and also treated us with respect and good will. After dealing back and forth for the vehicle I wanted to lease we came to a agreeable conclusion. There were no points of conflict and I would recommend this dealership to all. If your in the area check out this dealer if your looking to buy or lease, new or used. To get started right ask for Andy Caldwell to receive prompt and courteous service. More

Service My oil change and tire rotation was completed. The recall work was completed though I received an email prior to the service and it indicated that th My oil change and tire rotation was completed. The recall work was completed though I received an email prior to the service and it indicated that there was a $14.00 charge for the piece. I didn't think that it would apply (and it didn't) but that could upset some people. I arrived at 7:10 a.m. for a 7:30 appt. An hour and fourty minutes later I stepped outside to make a call and my car was outside. I went into service and asked if the work was completed. The young lady started to look through paperwork on her desk-area. A serviceman to my right perked up and said that my car was done which left me wondering how much longer I would have waited for someone to tell me that my car was indeed ready ! The paperwork's time was 9:11 a.m. More

Oil change When you have a scheduled appointment time,45 minutes is too long a wait. It's too long a time to sit and wait after s long day at work When you have a scheduled appointment time,45 minutes is too long a wait. It's too long a time to sit and wait after s long day at work More

Auto Purchase This was my first experience with Columbia Ford and I was completely satisfied. I informed the salesman Andy that we new exactly what vehicle we want This was my first experience with Columbia Ford and I was completely satisfied. I informed the salesman Andy that we new exactly what vehicle we wanted to purchase and explained we just wanted their best drive away price and we would make a decision within 24 hours. Andy's manager worked the numbers and provided us with the information we needed. Although they wanted to close the deal and rather us not leave until so, they were both courteous and respected our wishes by not significantly trying to pressure us. We called back later in the day and accepted the offer. More